Police Technology & Training Analyst

City of Peoria; United States; On-site; USD 76,000 - 112,000; Full time

Job summary

The City of Peoria, AZ seeks a Police Technology Analyst to join our Police Department and City IT teams. You will analyze business needs, translate them into practical technical solutions, and maintain accurate documentation while serving as a liaison among users, IT staff, and stakeholders.

You will develop end‑user training, support police applications such as Tyler Technologies, Axon, PowerDMS, and LexisNexis, and help manage upgrades.

Qualifications

• Bachelor's degree in Business, Computer Science, Information Technology, or related field; equivalent combo of education and experience permitted.
• Minimum of three years of systems application analysis, preparing system documentation, and related Police Department experience.

Responsibilities

• Analyzes business needs and utilizes technological solutions to achieve efficient results; collaborate with users to evaluate program and system effectiveness; modify department systems and enhance controls.
• Develops, coordinates, and delivers end-user training programs for business systems and technologies; designs curriculum, job aids, and instructional content; assesses training needs and updates materials.
• Develops, manages, modifies, and maintains police technological applications (Tyler Technologies, Axon, Enforcement Mobile, LexisNexis, PowerDMS, Secure Access); provides daily support and troubleshooting.
• Creates and maintains technical documentation (SOPs, user guides, workflows); translates complex concepts into user-friendly docs; supports change management and user readiness.
• Identifies trends and makes recommendations on software/hardware needs; assists with procurement, budgeting, and upgrade testing.
• Serves as departmental liaison with City IT and other departments on software issues; manages upgrade phases; conducts testing.
• Uses analytical skills to research and resolve technical, operational, and procedural problems; conducts studies and audits to improve efficiency.

Skills

Analytical thinking

Collaboration

Communication

Interpersonal skills

Education

Bachelor's degree

Tools

Tyler Technologies

Axon

Enforcement Mobile

LexisNexis

PowerDMS

Secure Access

Job description

The City of Peoria, AZ seeks a Police Technology Analyst to join our Police Department and City IT teams. You will analyze business needs, translate them into practical technical solutions, and maintain accurate documentation while serving as a liaison among users, IT staff, and stakeholders.

You will develop end‑user training, support police applications such as Tyler Technologies, Axon, PowerDMS, and LexisNexis, and help manage upgrades.