Police Service Technician (Technology & Records)

Support New Bern LLC; New Bern (NC); On-site; USD 34,000 - 55,000; Full time

Job summary

The City of New Bern is hiring a Police Service Technician (Technology & Records) in New Bern, NC. This full-time position processes police records, enters data, prepares reports, and assists the public at a busy front desk.

Strong data-entry skills and accuracy are essential. Responsibilities include using DC I/NCIC systems, maintaining warrants and subpoenas, and providing information to officers and citizens.

Qualifications

• High school diploma or equivalent, with typing courses and some clerical experience.
• Ability to maintain accurate records and attention to detail.
• Strong data entry and office equipment operation skills.

Responsibilities

• Maintains and files police records; prepares reports; assists the public; enters data and checks reports for accuracy.
• Works at front desk; answers phones; greets public and officers; provides information and assistance.
• Enters, files and maintains incident, arrest, accident and field interview/trespass records; maintains warrants/subpoenas.

Skills

Typing

Data entry

Record keeping

Customer service

Education

High school diploma or equivalent

Tools

DCI/NCIC access

Job description

Police Service Technician (Technology & Records)Full-Time Skilled Trades & Services Hiring • 7d ago# Police Service Technician (Technology & Records) City of New Bern New Bern, NC $34,063.00 - $55,438.00 Annually## Position Overview & RequirementsPerforms intermediate skilled clerical work coding, reporting, filing and researching police records and police related data; does related work as required. Work is performed under the regular supervision of a Civilian Unit Supervisor.**Maintaining and filing police records; preparing reports; assisting the public; entering data and checking reports for accuracy.***(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)** Works at front desk area; answers phones; greets public and gives information and assistance to the public and officers.* Enters, files and maintains incident, arrest, accident and field interview/trespass records.* Enters, files and maintains warrants/orders for arrest, criminal summons and subpoenas.* Ensures completeness and accuracy of reports submitted for data entry.* Prepares reports on initial investigation of assigned calls for service.* Takes into custody found property and items of evidence.* Accesses D.C.I. and N.C.I.C. for necessary information.* Receives and processes applications for tax permits/franchises; issues permits for tax operators/franchises.* Collects money for parking citations, fingerprints and taxi permits/franchises; prepares bank deposits and reports.* Processes applicants for community homeless shelter.* Archives various types of police records.* Performs related tasks as required.General knowledge of modern record keeping procedures and practices; general knowledge of police forms, terminology and records; general knowledge of departmental programs, policies and procedures; ability to perform a considerable volume of detailed record work; ability to maintain files; ability to type accurately and at a reasonable rate of speed; ability to operate general office and data entry equipment; ability to follow written and oral directions; ability to establish and maintain effective working relationships with associates and the general public.**Education and Experience** Any combination of education and experience equivalent to graduation from high school including or supplemented by courses in typing and some experience in general clerical work.**Special Requirements** Obtain and maintain a current D.C.I. certification and a Notary Public certification issued by the State of North Carolina.**CRIMINAL BACKGROUND CHECKS AND PSYCHOLOGICAL EVALUATIONS ARE REQUIRED ON FINAL INTERNAL AND EXTERNAL CANDIDATE(S) APPLYING FOR THIS POSITION WITH THE CITY OF NEW BERN.*****The City of New Bern is an Equal Opportunity Employer.*****Published Compensation / Pay Range:** $34,063.00 – $55,438.00 Annually*Verified & synced from the City of New Bern Official Career Portal by Support New Bern.*### Apply for this PositionSubmit your application directly with **City of New Bern**.Apply on Official Portal #### Job Summary* **Employer:** City of New Bern* **Location:** New Bern, NC* **Job Type:** Full-Time* **Category:** Skilled Trades & Services* **Compensation:** $34,063.00 - $55,438.00 Annually* **Status:** 7 days ago • Verified Active Nov 14* **Source:** City of New Bern Official Career Portal