PST/Telecommunicator

Support New Bern LLC; New Bern (NC); Presencial; USD 41.000 - 67.000; Tempo integral

Resumo da vaga

The City of New Bern is seeking a PST/Telecommunicator to provide critical dispatch support for police, fire and EMS on a full-time basis in New Bern, NC. Applicants must demonstrate the ability to type at 25 words per minute and submit a typing test with their application.

Key duties include receiving calls, dispatching emergency personnel, operating radios and computer terminals, and maintaining logs; a high school diploma and DC I certification are required, with criminal background checks

Qualificações

• Typing requirement: 25 words per minute for application
• Education: high school graduate or equivalent
• Special requirement: DC I certification in NC

Responsabilidades

• Receive police, fire and EMS service requests and dispatch resources
• Operate radios, telephone, switchboards, alarm systems and computer terminals
• Maintain warrants, logs and incident records; enter data in computer systems
• Complete related tasks and provide courteous service under stress

Conhecimentos

Typing 25 wpm

Formação

High school diploma

Descrição da vaga

PST/TelecommunicatorFull-Time Public Service & Government Verified Open • 8d ago# PST/Telecommunicator City of New Bern New Bern, NC $41,405.00 - $67,385.00 Annually## Position Overview & Requirements**PRIOR TO APPLICATION SUBMISSION APPLICANT MUST CLICK HERE TO COMPLETE A TYPING TEST OR SUBMIT A TYPING TEST COMPLETED WITH NCWORKS WITHIN THE LAST 12 MONTHS. MUST BE ABLE TO TYPE 25 WORDS PER MINUTE IN ORDER TO APPLY. PLEASE SUBMIT YOUR TYPING TEST AS AN ATTACHMENT WITH YOUR ONLINE APPLICATION. APPLICATIONS WILL NOT BE CONSIDERED UNTIL TYPING TEST IS RECEIVED.**Performs responsible technical work on an assigned shift dispatching police, fire and EMS personnel and equipment usually in response to emergency situations; does related work as required. Work is performed under regular supervision.**Receiving calls for service and dispatching emergency services personnel.** *(The following tasks are intended only as illustrations of the various types of work performed. The omission of specific duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.)** Receives police, fire and EMS emergency and service requests and calls.* Operates radios, telephone, switchboard, alarm systems, recording devices and computer terminals.* Dispatches emergency equipment and personnel where and when needed.* Receives and transmits messages by radio and maintains radio log.* Operates computerized interfaces for N.C.I.C. and D.C.I. systems.* Takes telephone calls concerning complaints, passes information on to appropriate units and makes record of calls.* Types and files reports and records; assigns number to complaint and arrest forms.* Enters and clears warrants and other information on computer terminal.* Maintains warrant, incident and citation logs.* Performs related tasks as required.General knowledge of the methods of operating the communication system; general knowledge of radio and teletype procedures; general knowledge of the geography of the City and location of important buildings; ability to type at a reasonable rate of speed; ability to speak distinctly; ability to deal courteously with the public under stressful conditions; skill in the operation of radio, telecommunications, computer terminal, data entry and general office equipment; ability to establish and maintain effective working relationships with associates.**Education and Experience** Any combination of education and experience equivalent to graduation from high school.**Special Requirements** Obtain and maintain a current D.C.I. certification issued by the State of North Carolina.**CRIMINAL BACKGROUND CHECKS REQUIRED ON FINAL INTERNAL AND EXTERNAL CANDIDATE(S) APPLYING FOR THIS POSITION WITH THE CITY OF NEW BERN.****The City of New Bern is an Equal Opportunity Employer.****Published Compensation / Pay Range:** $41,405.00 – $67,385.00 Annually*Verified & synced from the City of New Bern Official Career Portal by Support New Bern.*### Apply for this PositionSubmit your application directly with **City of New Bern**.Apply on Official Portal #### Job Summary* **Employer:** City of New Bern* **Location:** New Bern, NC* **Job Type:** Full-Time* **Category:** Public Service & Government* **Compensation:** $41,405.00 - $67,385.00 Annually* **Status:** 8 days ago • Verified Active Nov 14* **Source:** City of New Bern Official Career Portal