Police Records Technician: Data Entry & Public Records

Suffolk

Suffolk (VA)

On-site

USD 28,000 - 46,000

Full time

14 days+

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Job summary

Suffolk is seeking a diligent clerical assistant for the City Police Department's Records section. Under supervision, you will perform data entry, handle public requests for records, collect payments, prepare routine correspondence, and maintain comprehensive filing systems.

Responsibilities include processing reports, transcriptions for Investigations when needed, and assisting with various permits and tickets.

Qualifications

  • High school diploma or equivalent with secretarial coursework.
  • 1–2 years of clerical/secretarial experience.
  • If assigned to Investigations, transcription from video/audio tapes is required or experience.
  • Must hold or obtain VCIN certification within 1 year.

Responsibilities

  • Receive and respond to requests for copies of criminal histories, reports, and related documents; collect payments and issue receipts.
  • Operate data-entry equipment to access and process files (criminal histories, tickets, reports); maintain mug books and related records.
  • Screen inquiries by phone and in person; provide information per department policies or route to appropriate staff.
  • Prepare routine correspondence, reports, labels, and files; handle mail and deposits; reconcile cash receipts weekly.
  • Transcribe audio/video tapes when assigned to Investigations; file and organize documentation.
  • Order and maintain supplies for criminal investigative services; train new staff as needed.
  • Perform other related duties as required.

Skills

Data entry
Typing 40 wpm
Customer service
Telephone etiquette
Records management
Transcription (Investigations)

Education

High school diploma (secretarial coursework)
VCIN certification within 12 months

Tools

Data entry systems
Police records software

Job description

Suffolk is seeking a diligent clerical assistant for the City Police Department's Records section. Under supervision, you will perform data entry, handle public requests for records, collect payments, prepare routine correspondence, and maintain comprehensive filing systems.

Responsibilities include processing reports, transcriptions for Investigations when needed, and assisting with various permits and tickets.

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