Police Records Technician

City of Gillette; Gillette (WY); Presencial; USD 42 000 - 56 000; Tempo integral

Resumo da oferta

The City of Gillette is seeking a Records Clerk to maintain department records and support dispatch operations. You will enter and retrieve data from WCJIN/NCIC databases, provide information to the public and city staff, and process a variety of records requests.

The role requires a high school diploma or GED, 1–2 years of related experience, and WCJIN/NCIC certification or the ability to obtain it. Knowledge of records management guidelines, office software, and strong communication skills are

Qualificações

• High school diploma or GED required.
• 1–2 years related experience preferred.
• Ability to obtain WCJIN/NCIC certification.

Responsabilidades

• Enter and retrieve data from databases, including WCJIN/NCIC.
• Provide customer services and information to the public and staff.
• Respond to non-emergency dispatch calls.
• Transcribe reports and enter data into computerized systems.
• Enter traffic, arrest, and citation records; scan and index documents.
• Prepare monthly and annual statistical reports.
• Process various records requests and deposits.
• Notarize documents and maintain orderly files.

Conhecimentos

Data entry

Records management

Customer service

Office software

Oral and written communication

Formação académica

High school diploma or GED

WCJIN/NCIC certification

1–2 years related experience

Ferramentas

WCJIN/NCIC system

Descrição da oferta de emprego

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This position performs technical duties in the maintenance of department records

• Enters and retrieves data from a variety of computerized databases, including WCJIN/NCIC database.
• Provides customer services; provides information and assistance.
• Receives and responds to non-emergency calls for dispatch.
• Transcribes reports and enters data into computerized database.
• Enters traffic accident, traffic citation, traffic warning, and parking ticket data.
• Enters arrest records.
• Processes a variety of records request.
• Prepares monthly and annual statistical reports.
• Receives fees for requested reports; records receipts, balances cash drawer, and prepares deposits.
• Scans and indexes records and reports.
• Notarizes documents.
• Files a variety of documents.
• Prepares case files.
• Performs related duties.
• Knowledge of modern office practices and procedures.
• Knowledge of city and departmental policies and procedures.
• Knowledge of computers and job-related software programs.
• Knowledge of records management guidelines.
• Knowledge of WCJIN/NCIC policies and procedures.
• Knowledge of open records laws.
• Skill in prioritizing and organizing work.
• Skill in the provision of customer services.
• Skill in the maintenance of files and records.
• Skill in the use of such office equipment as a computer, scanner, fax machine, and copier.
• Skill in oral and written communication.

SUPERVISORY CONTROLS

The Records Supervisor assigns work in terms of general instructions. The supervisor spot-checks completed work for compliance with procedures, accuracy, and the nature and propriety of the final results.

GUIDELINES

Guidelines include city and department policies and procedures, WCJIN/NCIC regulations, state open records laws, and state records retention guidelines. These guidelines are generally clear and specific but may require some interpretation in application.

COMPLEXITY/SCOPE OF WORK

• The work consists of related technical and customer service duties. Frequent interruptions contribute to the complexity of the position.
• The purpose of this position is to perform technical duties in the maintenance and processing of department records. Successful performance contributes to the efficiency and effectiveness of department operations.

CONTACTS

• Contacts are typically with co-workers, other city employees, representatives of other law enforcement agencies, court personnel, attorneys, insurance company representatives, and members of the general public.
• Contacts are typically to give or exchange information, resolve problems, and provide services.

PHYSICAL DEMANDS/ WORK ENVIRONMENT

• The work is typically performed while sitting at a desk or table or while intermittently sitting, standing, or stooping. The employee occasionally lifts light objects.
• The work is typically performed in an office.

SUPERVISORY AND MANAGEMENT RESPONSIBILITY

None.

Minimum Qualifications

• Possession of a high school diploma or GED.
• Sufficient experience to understand the basic principles relevant to the major duties of the position, usually associated with the completion of an apprenticeship/internship or having had a similar position for one to two years.
• Possession of or ability to readily obtain WCJIN/NCIC certification.

THANK YOU FOR YOUR INTEREST IN THE CITY OF GILLETTE!

Equal Opportunity Employer.

Pre-Employment Drug Screening conducted.

The City of Gillette is committed to our employees and is pleased to offer an excellent benefits package to all regular full-time and eligible part-time employees. The benefits offered represent a significant component of your total compensation package. This benefits summary will help you make informed decisions regarding you and your family’s well-being. This is only a summary to provide education and assistance on your available benefits and does not imply coverage nor does it guarantee benefits.