Police Records Supervisor

City of Naperville, IL; Naperville (IL); On-site; USD 79,000 - 96,000; Full time

Job summary

The City of Naperville’s Police Department is seeking a full-time Police Records Supervisor to oversee Records Specialists and manage records requests. This role requires strong supervisory skills, relevant experience, and a commitment to maintaining high standards in records management. The position offers a competitive salary and benefits, contributing to a collaborative work environment in a vibrant community.

Benefits

Competitive benefits package

Collaborative work environment

Qualifications

• Minimum 1-3 years’ experience in Records, Legal, Law Enforcement, or relevant setting.
• 1-3 years’ previous supervisory experience required.
• L.E.A.D.S. certification must be achieved within six months of hire.

Responsibilities

• Oversee the work of eight Records Specialists.
• Handle subpoenas and FOIA requests.
• Train and evaluate Records Specialists.

Skills

Communication

Interpersonal Skills

Problem Solving

Supervisory Skills

Education

Associate’s degree or two years of college

Bachelor’s degree (preferred)

Job description

The City of Naperville’s Police Department seeks a full-time Police Records Supervisor. This working supervisor is responsible for directly overseeing the work of eight full-time union Records Specialists as well as assisting with day-to-day tasks within the section. This is a Monday – Friday, day shift position.

The anticipated hiring range for this position is $79,942 - $95,930 per year, commensurate with credentials and experience.

The Police Records Supervisor serves as Custodian of Records for the Naperville Police Department, including accepting and responding to subpoenas, State’s Attorney requests, and Freedom of Information Act (FOIA) requests for the release of records. The supervisor trains, evaluates, and supervises the Records Specialists and monitors their work for accuracy and quality in areas such as data entry, data management, permits, ticketing, warrants, receipt of payments, licenses, voter registration, ordinances, requests for information, etc. This position will also perform research, provide input on policies and procedures, recommend section goals and objectives, and work on special projects.

Minimum qualifications include two years of college or an Associate’s degree and 1-3 years’ experience in Records, Legal, Law Enforcement, or a relevant setting, or an equivalent combination of education and work experience. Additionally, one to three years’ previous supervisory experience in a related field (records management, customer service, data processing, law enforcement, etc.) is required. L.E.A.D.S. certification must be achieved within six months of hire. A Bachelor’s degree and previous experience in a Police Records environment and/or with FOIA requests are strongly preferred. Excellent communication, interpersonal, problem-solving, and supervisory skills are critical. The selected candidate will undergo a background check, polygraph exam, and post-offer drug screen.

The City of Naperville, Illinois, is a dynamic community of 153,000 residents, located 28 miles west of Chicago. Recognized as one of the best cities in the U.S. to live, Naperville is known for its family-friendly environment, excellent schools, low crime rate, and vibrant downtown. The city employs over 900 individuals and offers a collaborative work environment, forward-looking leadership, and a competitive benefits package.

Learn more about the benefits offered by the City of Naperville.

Applications must be completed thoroughly; resumes are not accepted in lieu of applications but should be attached. Include all requested education, experience, and other information. Incomplete applications will be rejected. Notifications will be sent electronically to the email provided in the application.

The City of Naperville is an E.O.E.

View the City of Naperville’s EEOP Utilization Report.

The City of Naperville complies with the Americans with Disabilities Act (ADA). Accommodations in the recruitment process should be requested in advance by contacting Human Resources at [phone].