Police Records & Dispatch Specialist

City of Manhattan Beach; Manhattan Beach (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

City of Manhattan Beach seeks a Police Records Technician to perform varied law enforcement communications and clerical duties, including data entry, processing reports, and maintaining records. The role requires handling prisoner processing, public inquiries, and operating radio and computer systems to disseminate information lawfully.

Candidates should have a high school diploma or GED with clerical experience; law enforcement familiarity is highly desirable.

Qualifications

• Requires a high school diploma or GED AND two years of general clerical or related experience involving data entry, computer use and public contact.
• Experience working in a law enforcement agency is highly desirable.

Responsibilities

• Receive reports, complaints, and requests for service from the public both in person and by telephone and work process, refer or dispatch to appropriate division or supervisor
• Retrieve, process and disseminate reports and information in accordance with all applicable laws, policies, and regulations
• Process police reports and, warrants, enter data into the computer and disseminate information to appropriate parties in accordance with the law
• Receive requests for information from authorized personnel regarding vehicle registration, driving records, warrant information and criminal history information, and provide pertinent data as allowed by law by accessing various databases
• Monitor public safety radio frequencies, video security equipment, and telecommunications systems on a daily basis
• Contact appropriate agencies such as utility companies, school districts or other law enforcement agencies in case of emergency to relate information as directed
• Contact after-hours public works emergency service when needed to relay information from the public
• Operate a computer and other specialized equipment to enter and extract critical information
• Perform prisoner duties: search prisoners and aid in the booking process, care, maintenance, and transport
• Assist officers and detectives when interviewing and recording statements from individuals by acting as a witness or providing support to victims of crime
• Visually monitor alarms and security cameras to ensure officer and prisoner safety
• Type correspondence responding to inquiries from the public and agencies; maintain files and logs
• Tabulate statistical data on a monthly basis pertaining to police records (Uniform Crime Reports) as mandated by the Department of Justice
• Accurately enter data and information into various computer systems, logs and files
• Conduct mandatory audits of CLETS entries to ensure information is accurate and current
• Process adult and juvenile sealings as required by specific laws
• Purge hard copy reports according to City’s guidelines
• May train new employees as needed
• Perform other duties as required
• Will be required to work shifts, weekends, and/or holidays

Skills

Data entry

Public contact

Records management

Word processing

Communication

Education

High school diploma or GED

Tools

CLETS databases

Computers

Job description

City of Manhattan Beach seeks a Police Records Technician to perform varied law enforcement communications and clerical duties, including data entry, processing reports, and maintaining records. The role requires handling prisoner processing, public inquiries, and operating radio and computer systems to disseminate information lawfully.

Candidates should have a high school diploma or GED with clerical experience; law enforcement familiarity is highly desirable.