Police Records Technician - Part Time

City of Manhattan Beach, CA; Manhattan Beach (CA); On-site; USD 52,000 - 76,000; Full time

Job summary

City of Manhattan Beach, CA seeks a Police Records Technician to handle law enforcement communication and clerical tasks. The role involves data entry, typing, records maintenance, and using radio and telecommunications systems while assisting the public.

Duties include processing reports, handling requests for information, and supporting booking and transportation tasks. The position requires attention to detail, ability to work under pressure, and willingness to work varied shifts including

Qualifications

• Requires a high school diploma or GED AND two years of general clerical or related experience involving data entry, computer use and public contact.
• Experience in a law enforcement environment is highly desirable.

Responsibilities

• Receive reports, complaints, and service requests from the public in person or by phone and dispatch to the appropriate division.
• Retrieve, process and disseminate reports and information per laws, policies, and regulations.
• Process police reports and enter data into computer systems and share information with authorized parties.
• Monitor public safety radio frequencies and telecommunications systems daily.
• Type correspondence and maintain files and logs responding to inquiries from the public and agencies.
• Tabulate monthly statistics (Uniform Crime Reports) as required by the DOJ.
• Audit CLETS entries to ensure accuracy and currency.
• Purge hard copy reports according to city guidelines.
• May train new employees as needed.
• Work shifts, weekends, and holidays.

Skills

Data entry

Typing

Records management

Computer maintenance

Radio/telecom systems

Public contact

Prisoner search

Booking transport support

Education

High school diploma or GED

Tools

CLETS

Law enforcement databases

Job description

Under general supervision, the Police Records Technician performs varied and increasingly responsible law enforcement communication and clerical duties including data entry, typing, records, computer maintenance work and using various radio and telecommunications systems, greet and assist the public; search prisoners and assist in processing and transportation; and does related work as required.

The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the class.

• Receive reports, complaints, and requests for service from the public both in person and by telephone and work process, refer or dispatch to appropriate division or supervisor
• Retrieve, process and disseminate reports and information in accordance with all applicable laws, policies, and regulations
• Process police reports and, warrants, enter data into the computer and disseminate information to appropriate parties in accordance with the law
• Receive requests for information from authorized personnel regarding vehicle registration, driving records, warrant information and criminal history information, and provide pertinent data as allowed by law by accessing various databases
• Monitor public safety radio frequencies, video security equipment, and telecommunications systems on a daily basis
• Contact appropriate agencies such as utility companies, school districts or other law enforcement agencies in case of emergency to relate information as directed
• Contact after-hours public works emergency service when needed to relay information from the public
• Operate a computer and other specialized equipment (police and public works radios, video security equipment, telecommunications, etc) to enter and extract critical information
• Perform prisoner duties: search prisoners and aid in the booking process, care, maintenance, and transport
• Assist officers and detectives when interviewing and recording statements from individuals by acting as a witness or providing support to victims of crime
• Visually monitor alarms and security cameras to ensure officer and prisoner safety
• Type correspondence responding to inquiries from the public and agencies, such as insurance companies, in accordance with the law; maintain files, and various logs
• Tabulate statistical data on a monthly basis pertaining to police records (Uniform Crime Reports) as mandated by the Department of Justice
• Accurately enter data and information into various computer systems, logs and files
• Conduct mandatory audits of CLETS entries to ensure information is accurate and current
• Process adult and juvenile sealings as required by specific laws
• Purge hard copy reports according to City’s guidelines
• May train new employees as needed
• Perform other duties as required
• Will be required to work shifts, weekends, and/or holidays

Training and Experience

• Requires a high school diploma or GED AND two years of general clerical or related experience involving data entry, computer use and public contact.
• Experience working in a law enforcement agency is highly desirable.

License and Special Requirements

• A valid California driver’s license is required at the time of employment.
• Must successfully complete a background investigation and polygraph examination.

Knowledge of

• Office practices, procedures;
• Computers and other commonly used office equipment; and
• Familiar with common word processing programs such as WORD.

Ability to

• Operate a two-way radio, specialized computer systems, and specialized equipment, and to interpret complex rules and procedures involved in maintaining police records and files
• Remain organized and work well under extreme pressure
• To quickly and accurately relay information and/or dispatch law enforcement personnel in both routine and emergency situations using sound judgment
• Search prisoners for weapons and contraband
• Spell and use correct grammar
• Follow verbal and written directions
• Work cooperatively with others including co-workers, City employees and members of the public
• Communicate with others and relay accurate information
• Carry out work duties in an accurate and thorough manner
• Handle multiple assignments efficiently and effectivelyHandle conflict and problem situations and diffuse them in a professional and calm manner; and assist in restraining female prisoners

All applicants will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified on the basis of experience, training and education, as submitted, will be invited to participate further in the selection process. The filing period will remain open until the needs of the department have been met.

NOTE: A drug test may be administered as part of the pre-employment medical exam.The provisions of this brochure do not constitute a contract, express or implied, and any provisions contained in this bulletin may be modified or revoked without notice.

* Final appointment in the Police Department is contingent upon the satisfactory completion of an extensive background investigation, medical and psych examination, and a polygraph examination.