Police Dispatcher - Emory Police Department

Emory University; Atlanta (GA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their team in a crucial role that involves dispatching information and coordinating responses to emergencies. This position requires strong communication skills and the ability to operate various computer systems while maintaining confidentiality. Candidates will be part of a dynamic environment, ensuring safety and support for the university community. If you are passionate about service and ready to contribute to a vibrant academic atmosphere, this opportunity is perfect for you.

Qualifications

• One year of experience in customer service or dispatch/telecommunications.
• Ability to meet P.O.S.T. certification standards within 6 months.

Responsibilities

• Dispatches information to police and emergency personnel.
• Logs calls and monitors alarms and access control systems.
• Maintains confidentiality of sensitive information.

Skills

Customer Service

Dispatch/Telcommunications

Law Enforcement

Typing (30 wpm)

Education

High School Diploma or Equivalent

Tools

Computer Systems

Communications Equipment

Job description

Discover Your Career at Emory University

Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the excellence of our academic community.

Description

• Prioritizes and dispatches information to police, administrative officials, emergency medical technicians, traffic enforcement personnel or staff to initiate responses to crimes, fires, injuries, accidents, requests for service and other emergency and non-emergency incidents.
• Logs calls, monitors alarms and access control systems, and operates multiple computer systems.
• Tracks personnel/vehicle locations and coordinates responses.
• Operates communications equipment and processes criminal history information in accordance with federal and state law.
• Maintains and is accountable for the handling of confidential information on a local, state and international level.
• Serves as an information resource for university police department and police administrators.
• Maintains required record-keeping.
• May operate a switchboard.
• Performs related responsibilities as required.

Minimum Qualifications

• A high school diploma or equivalent.
• One year of customer service, law enforcement or dispatch/telecommunications experience.
• Ability to meet background investigation requirements which include a criminal history check.
• Ability to meet P.O.S.T. certification standards within 6 months of employment.
• Ability to complete requirements for GCIC (Georgia Crime Information Center) terminal operator certifications as required by federal and state law.
• Ability to type 30 wpm.

NOTE: Position tasks are required to be performed in-person at an Emory University location; working remote is not an option. Emory reserves the right to change this status with notice to employee.

Additional Details

Emory is an equal opportunity employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law. Emory University does not discriminate in admissions, educational programs, or employment, including recruitment, hiring, promotions, transfers, discipline, terminations, wage and salary administration, benefits, and training. Students, faculty, and staff are assured of participation in university programs and in the use of facilities without such discrimination.

Emory University is committed to providing reasonable accommodations to qualified individuals with disabilities upon request. To request this document in an alternate format or to request a reasonable accommodation, please contact the Department of Accessibility Services at 404-727-9877 (V) | 404-712-2049 (TDD). Please note that one week's advance notice is preferred.