Dispatcher

University of Vermont; Burlington (VT); On-site; USD 40,000 - 41,000; Full time

Benefits offered by this job

Signing/retention bonus

Shift differential pay

Tuition remission for employees and-de

Job summary

University of Vermont is seeking a Dispatcher for its Police Emergency Communications Center in Burlington, VT. The role supports students, staff, and visitors by processing emergency calls and coordinating with responders via radio and computer systems.

Ideal candidates will have a high school diploma, two years of related experience, and certifications (NCIC/911) with strong English communication and multitasking skills. Weekend/shift work is required; non-telework due to essential functions.

Qualifications

• Requires high school diploma and two years of related experience.
• Strong computer and radio operation skills.
• NCIC and 911 certification within 6 months of hire.
• Must read, write and speak English clearly and effectively.

Responsibilities

• Receive and process emergency calls in a fast-paced environment.
• Coordinate with police and emergency responders via radio and computer systems.
• Maintain calm, professional communication with callers and campus community.

Skills

English proficiency

Effective communication

Multitasking

Diversity commitment

Education

High school diploma

Tools

NCIC certification

911 certification

Computer operation

Job description

Dispatcher

Join the UVM Police Emergency Communications Center - Serve, Educate, and Grow with Us

UVM Police is a values-driven organization committed to fostering safety, education, and trust within our diverse campus community. We prioritize strong relationships and our Emergency Communications Center is at the heart of it all. At UVM Police, your work makes a difference in the lives of students, faculty, staff, and visitors every day.

Benefits Include:

• Signing/retention bonus
• Shift differential pay (in addition to base salary)
• College tuition remission for employees and dependents
• 10% employer contribution to retirement savings plans (with 2% employee contribution) after probation period
• 20 days of paid time off (PTO) to start, plus medical leave
• Up to 8 weeks of Paid Parental Leave
• Comprehensive health, dental, and vision insurance
• Opportunities for overtime and comp time accrual
• Up to 4 hours paid fitness time/week

Why Join UVM Police?

• Work in a university environment that values education and personal growth
• Be part of a team that emphasizes respect, inclusion, and community collaboration
• Serve a vibrant, diverse campus with opportunities to build meaningful connections

Our Ideal Candidate:

• Shares our commitment to education, equity, and service
• Values community engagement and open communication
• Wants to grow professionally in a supportive environment

Learn more about our department, qualifications, and the UVM community at www.uvm.edu/police.

Minimum Qualifications (or equivalent combination of education and experience)

High school diploma and two years' related experience required. Working knowledge of software applications used to support area operations, and familiarity with Internet resources required. Security clearance/background check required. NCIC and 911 certification required within 6 months of hire. Keyboarding, spelling and editing (grammar) skills required. Demonstrated ability to read, write and speak English required. Effective communication skills including clear diction without impediments required. Ability to use computer and radio station required. Demonstrated ongoing commitment to workplace diversity, sustainability and delivering exceptional value and great experience to customers required.

Desirable Qualifications

Experience with emergency decision making, using two-way radio system and receiving multiple phone calls, in a short period of time highly desirable.

Anticipated Pay Range

$29.12-$29.56/hr; more dependent on years of Emergency Dispatch experience.

Special Conditions

Weekend work required, Non-standard work hours required, A probationary period may be required, 2nd and/or 3rd shift, This position is ineligible for telework due to the essential functions, Background Check required for this position

FLSA

Non-Exempt

Union Position

Yes, NEPBA

Job Location

Burlington, Vermont, United States

Department

Police Services/11575

Standard Hours at 1.0 FTE

40

Term (months per year)

12