Police Dispatcher

University of the Pacific; Stockton (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Police Dispatcher to manage emergency communications and support campus safety. This role involves responding to police, fire, and medical emergencies, maintaining radio contact with police units, and managing departmental records. Ideal candidates will possess strong customer service skills, be able to type at least 40 words per minute, and pass a thorough background investigation. Join a team committed to ensuring a safe campus environment while working flexible hours, including nights and weekends. This position offers a competitive hourly rate and the opportunity to make a meaningful impact on the community.

Qualifications

• Must have a High School diploma or G.E.D.
• One month of customer service experience required.

Responsibilities

• Receive and transmit emergency and routine messages.
• Maintain communication logs and assist in training new dispatchers.

Skills

Customer Service

Typing

Communication

Education

High School Diploma or G.E.D.

Job description

Ten hour shifts, rotating weekends off.
Shifts are 6am-4pm, 3pm-2am and 9pm-7am.

Position End Date

Open Date: 03/13/2025

Close Date: Open Until Filled

Special Instructions to Applicants:

This position is not eligible for a visa sponsorship now or in the future.

For Applicants Seeking Job Opportunities within the University:
Internal: Internal applicants will be considered within the first five (5) business days of the posting period.
External: External applicants will be considered on the sixth (6) business day of the posting period.

Position Summary Information

Primary Purpose:

The Police Dispatcher is responsible for receiving and transmitting routine and emergency telephone and radio messages, viewing camera surveillance systems, and identifying issues important to the department’s mission.

Essential Functions:

• Answers emergency telephone requests for police, fire and medical emergencies.
• Dispatches police, required equipment, or arranges for response from other departments, as appropriate.
• Maintains radio communication with University police units and for maintaining logs of the activities of each officer.
• Maintains various departmental files including criminal records and confidential files.
• Assists in training new dispatchers.
• Performs a variety of clerical and typing work.
• Performs other duties as assigned or requested.

This position serves as Campus Security Authority (CSA) as outlined by the Clery Act. CSAs have federally mandated responsibilities to report crimes that are reported to them.

Minimum Qualifications:

• High School Diploma, G.E.D.
• One (1) month of customer service related work experience.
• Must type 40 wpm.
• Must undergo and pass a complete police background investigation.

Physical Requirements:

The physical demands described here are representative but not definitive of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Requires extended periods of sitting and repetitive hand/wrist motion while using a computer keyboard and phone. Occasional standing, walking, climbing stairs, bending, stooping, and reaching. Occasional lifting up to 25 pounds.

Work is performed during non-traditional hours, including nights, weekends and holidays.

Union membership required.

Valid driver’s license required. Incumbent must also be able to meet the University’s fleet rules and be eligible to drive for University business. The University and its insurance carrier reserve the right to exclude applicants based on their driving record.

Hiring Range: $27/hr with differential for night shift. We consider factors such as, but not limited to, scope and responsibilities of the position, candidate's qualifications, internal equity, as well as market and organizational considerations when extending an offer.

All applicants who receive a conditional offer of employment are required to execute a release and authorization for a background screening.

AB 810 Misconduct Disclosure Requirement: University of the Pacific complies with California Assembly Bill 810, requiring candidates accepting conditional job offers to disclose any final administrative or judicial findings, ongoing proceedings, allegations, resignations under investigation, or appeals related to sexual harassment or misconduct within the past seven years.

AA/EEO Policy Statement: University of the Pacific is an affirmative action and equal opportunity employer dedicated to workforce diversity. In compliance with applicable law and its own policy, Pacific is committed to recruiting and retaining a diverse faculty and staff and does not discriminate in its hiring of faculty and staff, or in the provision of its employment benefits to its faculty and staff on the basis of race, color, religion, national origin, ancestry, age, genetic information, sex/gender, marital status, military and veteran status, sexual orientation, medical condition, pregnancy, gender identity, gender expression, or mental or physical disability.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * Do you have a High School diploma, or G.E.D.?
  • Yes
  • No
• * Do you have at least one (1) month of customer service related work experience?
  • Yes
  • No
• * Are you able to type at least forty (40) words per minute?
  • Yes
  • No
• * Are you able to undergo and pass a complete police background investigation?
  • Yes
  • No