Police Dispatch Specialist

Regional 911 Intake Solutions; City of Geneva (NY); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, maintaining clear communication with officers, and coordinating with neighboring agencies. The role involves accurate documentation, rapid prioritization, and adherence to agency procedures.

Responsibilities include monitoring radio traffic, relaying updates, and performing authorized records inquiries after required training.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Listening

Multitasking

Radio Communication

Education

High School Diploma or GED

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations by taking emergency and nonemergency calls, maintaining clear communication with officers, and coordinating with neighboring agencies. The role involves accurate documentation, rapid prioritization, and adherence to agency procedures.

Responsibilities include monitoring radio traffic, relaying updates, and performing authorized records inquiries after required training.