Police Dispatch & Emergency Communications Specialist

Public Safety Dispatch Network; Valdese (NC); On-site; USD 42,000 - 62,000; Full time

Job summary

Public Safety Dispatch Network in Valdese, NC seeks police dispatchers to receive emergencies and coordinate with officers, radio channels, and records systems. The role emphasizes accuracy, rapid communication, and adherence to agency procedures during shifts that may include nights and weekends.

Applicants should have a high school diploma or equivalent, be able to type accurately, and learn jurisdiction geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required. Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography. Access to criminal justice information systems may require additional screening and security training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Radio communication

Multitasking

Jurisdiction geography

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Valdese, NC seeks police dispatchers to receive emergencies and coordinate with officers, radio channels, and records systems. The role emphasizes accuracy, rapid communication, and adherence to agency procedures during shifts that may include nights and weekends.

Applicants should have a high school diploma or equivalent, be able to type accurately, and learn jurisdiction geography.