Emergency Communications Specialist

National Public Safety Careers; Swannanoa (NC); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Job summary

National Public Safety Careers in Swannanoa, NC seeks a Police Dispatcher to support law enforcement operations by handling calls, coordinating with officers, and maintaining detailed incident records. The role may include night and weekend shifts depending on staffing needs.

Applicants typically have a high school diploma, with on-the-job training or prior dispatch experience preferred. Access to sensitive information may require background checks and security clearances.

Qualifications

• High school diploma or recognized equivalent commonly required.
• Entry-level vacancies may provide training; experienced classifications may require prior dispatch work.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to available officers according to priority and agency procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Conduct authorized records inquiries after completing required training.
• Coordinate with neighboring agencies and other emergency services.
• Maintain clear incident records and safeguard restricted information.

Skills

Typing

Radio communication

Emergency dispatch

Education

High school diploma

Tools

Criminal justice information systems

Job description

National Public Safety Careers in Swannanoa, NC seeks a Police Dispatcher to support law enforcement operations by handling calls, coordinating with officers, and maintaining detailed incident records. The role may include night and weekend shifts depending on staffing needs.

Applicants typically have a high school diploma, with on-the-job training or prior dispatch experience preferred. Access to sensitive information may require background checks and security clearances.