24/7 Police Dispatcher - Critical Incident Support

Public Safety Dispatch Network; Roanoke Rapids (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Medical coverage

Retirement plans

Paid leave

Continuing education

Job summary

Public Safety Dispatch Network in Roanoke Rapids, NC seeks qualified police dispatchers to receive emergency and nonemergency requests, document incident details, assign calls to officers, and monitor radio traffic. The role emphasizes accurate typing, clear radio communication, and adherence to agency procedures.

Employees may work nights, weekends, holidays, and rotating shifts, with overtime based on staffing. Access to records systems and confidentiality standards are required.

Qualifications

• High school diploma or recognized equivalent is commonly required; training may be provided for entry-level roles.
• Experience in police dispatch or related certifications may be required for advanced levels.
• Ability to type accurately and communicate clearly by radio; learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers according to priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.

Skills

Typing

Radio dispatch

Verbal communication

Multitasking

Education

High school diploma

Tools

Records system

Job description

Public Safety Dispatch Network in Roanoke Rapids, NC seeks qualified police dispatchers to receive emergency and nonemergency requests, document incident details, assign calls to officers, and monitor radio traffic. The role emphasizes accurate typing, clear radio communication, and adherence to agency procedures.

Employees may work nights, weekends, holidays, and rotating shifts, with overtime based on staffing. Access to records systems and confidentiality standards are required.