Impactful Fire Communications Dispatcher (Round-the-Clock)

County Emergency Communications; Vale (NC); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Insurance coverage

Retirement programs

Paid leave

Employee-support services

Professional development

Job summary

County Emergency Communications in Vale, NC, seeks a dedicated fire dispatch professional to document reports, verify locations, and coordinate responses. You will alert stations, monitor radio channels, and relay changing incident details to ensure timely unit deployment.

The role requires a high school diploma or GED, plus optional certifications such as fire dispatch or EMS dispatch training. Thorough data entry, maps literacy, and endurance for shift work are essential.

Qualifications

• A high school diploma or recognized equivalency credential is commonly required.
• Some employers provide entry-level instruction; others seek experienced dispatchers with fire communications training.
• Fire dispatch certification and emergency medical dispatch training may be required for certain assignments.

Responsibilities

• Receive and document reports of fires, rescues, alarms, and hazardous conditions.
• Verify incident locations, access information, and reported risks.
• Alert stations and dispatch apparatus using approved response assignments.
• Monitor radio channels, unit availability, and incident status.
• Relay information about occupants, hazards, and changing conditions.
• Process requests for additional resources through established procedures.
• Coordinate mutual-aid communications when assigned.
• Record dispatch times, unit movements, and significant incident updates.

Skills

Data entry

Maps

Radio communication

Computer literacy

Education

High school diploma or GED

Fire dispatch certification

Emergency medical dispatch training

Incident-management coursework

Job description

County Emergency Communications in Vale, NC, seeks a dedicated fire dispatch professional to document reports, verify locations, and coordinate responses. You will alert stations, monitor radio channels, and relay changing incident details to ensure timely unit deployment.

The role requires a high school diploma or GED, plus optional certifications such as fire dispatch or EMS dispatch training. Thorough data entry, maps literacy, and endurance for shift work are essential.