Emergency Communications Specialist

Public Safety Dispatch Network; Rougemont (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

Public Safety Dispatch Network in Rougemont, NC, is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable radio communications. You will document incidents, locate exact locations, and relay critical information to responders.

The role may involve night or weekend shifts, other duties per agency procedures, and a focus on accuracy, security, and confidentiality.

Qualifications

• High school diploma or equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Clear radio communication and jurisdiction geography understanding.
• Access to criminal justice information systems may require additional screening and training.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, suspect descriptions, vehicle details, and reported hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and potential safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing accuracy

Clear radio communication

Active listening

Multitasking

Dispatch aptitude

Education

High school diploma or equivalent

Job description

Public Safety Dispatch Network in Rougemont, NC, is seeking Police Dispatchers to support law enforcement operations by taking calls, coordinating with officers, and maintaining reliable radio communications. You will document incidents, locate exact locations, and relay critical information to responders.

The role may involve night or weekend shifts, other duties per agency procedures, and a focus on accuracy, security, and confidentiality.