Police Dispatch & Communications Specialist

Regional 911 Intake Solutions; Olyphant (Lackawanna County); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Retirement plans

Paid leave

Continuing education

Employee assistance

Job summary

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Olyphant, PA. The role involves taking requests for assistance, maintaining reliable communications, and coordinating with officers to ensure safety and timely responses.

The position requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training may be provided for entry-level applicants, with opportunities for advancement in a continuous

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Ability to type accurately and understand spoken information.
• Clear radio communication and basic geography knowledge may be required.
• Access to CJIS or similar systems may need additional screening.

Responsibilities

• Receive emergency and nonemergency requests for police assistance.
• Document incident locations, descriptions, vehicle details, and hazards.
• Assign calls to officers based on priority and procedures.
• Monitor officer status, radio traffic, and requests for assistance.
• Relay updates about changing incidents and safety concerns.
• Coordinate with neighboring agencies and other emergency services.
• Maintain incident records and safeguard restricted information.

Skills

Typing

Active listening

Multitasking

Radio communication

Education

High School Diploma

Job description

Regional 911 Intake Solutions is seeking Police Dispatchers to support law enforcement operations in Olyphant, PA. The role involves taking requests for assistance, maintaining reliable communications, and coordinating with officers to ensure safety and timely responses.

The position requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography. Training may be provided for entry-level applicants, with opportunities for advancement in a continuous