Police Communications Operator

Towson University; Towson (MD); On-site; USD 28,000 - 42,000; Full time

Job summary

Towson University is seeking a candidate to handle emergency and non-emergency communications. Responsibilities include answering calls, providing communications support for campus police, and monitoring emergency lines.

The ideal candidate will have a high school diploma and 2 years of related experience. Basic computer skills with Windows-based systems are necessary. This essential role requires working various shifts, including weekends and holidays.

Qualifications

• High School diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Must possess basic computer skills and experience working with Windows-based communications systems and alarm systems.
• Additional related experience and formal education may be substituted for the education or experience on a year-for-year basis, with 30 college credits being equivalent to one year of experience.

Responsibilities

• Answers emergency and non-emergency telephones and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and requests for services from allied law enforcement agencies.
• Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and requests for police services in-person and via telephone reporting of criminal offenses and accidents.
• Initiates and receives telephonic communications with local police departments and emergency centers.
• Monitors and maintains radio communications with campus departments for mutual support and public safety.
• Operates various computer terminals/equipment internal to the department.

Job description

Responsibilities

• Answers emergency and non-emergency telephones and police radios.
• Provides radio communications for University Police officers and Public Safety Officers on campus.
• Initiates and receives information and requests for services from allied law enforcement agencies.
• Monitors/reacts to thirty additional telephone lines connected to the campus emergency telephone system.
• Receives and records information and requests for police services in-person and via telephone reporting of criminal offenses and accidents.
• Initiates and receives telephonic communications with local police departments and emergency centers via dedicated cable for relaying referral police, medical and other emergency information.
• Monitors and maintains radio communications with campus departments that work in cooperation with University Police to ensure mutual support and maintain public safety and protection of University property.
• Operates various computer terminals/equipment internal to the operations of the department and equipment leased from external agencies.
• Classified as ESSENTIAL personnel; candidates will be required to work various shifts, including weekends and holidays.

Qualifications

• High School diploma or equivalent and 2 years of clerical or related experience, such as dispatching or emergency communications.
• Must possess basic computer skills and experience working with Windows-based communications systems and alarm systems.
• Additional related experience and formal education may be substituted for the education or experience on a year-for-year basis, with 30 college credits being equivalent to one year of experience.