CLERK DISPATCHER I AND II - SHIFT WORK - OAHU

State of Hawai'i; Hawaii; On-site; USD 37,000 - 53,000; Full time

Job summary

State of Hawai'i is seeking Clerk Dispatcher I/II for vacancies in Halawa to Kalihi and Downtown. The roles involve clerical work, report preparation, and operating a radio-telephone system. Positions require willingness to work rotating shifts, including evenings, weekends, and holidays.

Level I requires 2 years of general clerical experience; Level II adds 1 year of specialized experience with radio-telephone dispatch. Graduation from high school is required.

Qualifications

• High school graduation or equivalent.
• Two years of progressively responsible general clerical work experience.
• For Level II: two years general experience plus one year specialized experience operating a radio-telephone system.

Responsibilities

• Perform clerical tasks including report preparation and records maintenance.
• Assist in operating a radio-telephone communication system.
• Handle duties as assigned.

Skills

Office procedures

Reading comprehension

Communication

Education

High school diploma

Tools

Radio-telephone system

Job description

Recruitment Number 26-0395

The current vacancies are with the Department of Law Enforcement in Halawa to Kalihi and Downtown.

Shift Work:

Applicants MUST BE willing and able to work rotating shifts, including evenings, weekends and holidays.

Salary:

• Level I - $3,333 to $4,221 per month (SR-09, Step C to I)
• Level II - $3,748 to $4,742 per month (SR-12, Step C to I)

Note: Hiring rates will be based on availability of funds, the applicant's qualifications, and other relevant factors.

This continuous recruitment may be closed at any time. The notice of the last day to file applications will be posted on the State of Hawaii's Civil Service Job Opportunities Listing page of our website.

CLERK DISPATCHER I

Performs a variety of clerical work involving the preparation of reports and the maintenance of records; assists in operating a radio-telephone communication system in receiving and transmitting messages; and performs other related duties as assigned.

CLERK DISPATCHER II

Operates a radio-telephone communication system in receiving and transmitting messages; dispatches men, materials and equipment in response to emergency, service and trouble calls; performs a variety of clerical work involving the preparation of reports and the maintenance of records; and performs other related duties as required.

To qualify, you must meet all of the following requirements:

Legal Authorization to Work Requirement:

The State of Hawaii requires all persons seeking employment with the government of the State shall be citizens, nationals, or permanent resident aliens of the United States, or eligible under federal law for unrestricted employment in the United States.

Education Requirement

Graduation from high school, or equivalent.

General Experience Requirement

Level I:

Two (2) years of progressively responsible general clerical work experience which involved the performance of a variety of clerical tasks which demonstrated knowledge of English grammar, spelling, common office machines and equipment; and the ability to read and understand oral and written instructions, carry out procedures in clerical work systems, speak and write simply and directly.

Level II:

Two (2) years general experience as described above; AND one (1) year of Specialized Experience involving operating a radio telephone communication system in receiving and transmitting messages; experience must have included answering emergency and trouble calls, determining the location and nature of the problem and dispatching personnel to handle emergency service and trouble calls.

Knowledges and Abilities Required

Level I:

Knowledge of:

Office practices and procedures; filing methods and systems; punctuation, grammar, spelling and word usage; use of standard office machines and equipment.

Ability to:

Read and interpret written material; keep records; make arithmetic computing; compare names and numbers rapidly and accurately; operate standard office machines and equipment; deal tactfully and effectively with the public and employees; learn to operate radio‑telephone equipment.

Level II:

Knowledge of:

In addition to possessing the knowledges of the I level, applicants must possess the knowledge of radio‑telephone communication system discipline and techniques.

Ability to:

In addition to possessing the abilities of the I level, applicants must possess the ability to operate radio‑telephone equipment; communicate clearly and calmly with other personnel and the general public and make decisions under emergency conditions.

Substitutions Allowed:

Relevant substitutions as described in the Minimum Qualification Requirements, will apply.

Federal Criminal History Records Check:

In accordance with Federal regulations, persons who are being considered for employment in positions which require unescorted access to secured areas at the airport, must undergo a pre‑employment fingerprint‑based criminal history record check. In order to be granted the Security Identification Display Area (SIDA) clearance, prospective employees must not have been convicted, or found "not guilty by reason of insanity," of a disqualifying criminal offense within 10 years from the date of the application. Upon recommendation for hire, prospective employees will be required to successfully undergo the fingerprint‑based criminal history record check and be found free of disqualifying convictions during the preceding ten years. The cost for the records check will be the applicant's responsibility.

The information provided above represents a summary of the Minimum Qualification Requirements.

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The State of Hawai'i complies with federal and state disability laws and makes reasonable accommodations for applicants and employees with disabilities. If you require reasonable accommodations in completing an application, any pre‑employment testing, or otherwise participating in the selection process, please call 808-587-1111 for assistance.

PUBLIC SERVICE LOAN FORGIVENESS (PSLF) PROGRAM

The PSLF Program is a federal program that is intended to encourage individuals to work in public service by forgiving the balance of their federal student loans. To qualify, the individual must have made 120 qualifying payments while employed by a qualifying employer. For more information, please click: https://studentaid.ed.gov/sa/repay-loans/forgiveness-cancellation/public-service

ELECTRONIC NOTIFICATION TO APPLICANTS

The Department of Human Resources Development (HRD) will use electronic mail (email) to notify applicants of important information relating to the status and processing of their applications as part of our ongoing efforts to increase operational efficiency, promote the conservation of green resources, and minimize delays and costs.

Please ensure that the email address and contact information you provide is current, secure, and readily accessible to you. We will not be responsible in any way if you do not receive our emails or fail to check your email-box in a timely manner. In addition, please be aware that you may no longer receive notification about applications submitted if you choose to disable the Job Application Emails feature in your Account Settings.

TESTING INFORMATION

The examination for this recruitment will be conducted on an unassembled basis where the examination score is based on an evaluation and rating of your education and experience. It is therefore important that your employment application provide a clear and detailed description of the duties and responsibilities of each position you held.

In‑person interviews and/or further testing in Hawaii may be required at the discretion of the hiring agency. If in‑person interviews and/or further testing is a requirement, applicants who meet the minimum qualification requirements and are referred to the vacancy must be available to participate in person and at their own expense in this required phase of the selection process.

Applicants are encouraged to submit their applications as soon as possible. In addition to employment availability and score, the referral of qualified applicants may be based upon other factors including date of receipt of application.