Poker Table Concierge & Guest Services

Wynn Resorts; Everett (MA); On-site; USD 26,000 - 37,000; Full time

Job summary

Encore Boston Harbor is seeking a Poker List Attendant in Everett, MA. The role involves creating and updating poker table player lists, coordinating notifications for table availability, and supporting dealer staffing to ensure smooth table play.

Requires customer service orientation, basic math, and alertness to security and policy compliance. The position offers an hourly wage of $23.10 and requires English fluency; hospitality or casino experience is preferred.

Qualifications

• High school degree or equivalent required.
• Hospitality or casino experience preferred.
• Conversational English required.

Responsibilities

• Greets and welcomes customers as they enter the Poker area.
• Notifies players of table availability and assignments in a timely manner.
• Promotes exemplary guest service by demonstrating knowledge of the game, events, and promotions.
• Supports floor surveillance to detect irregularities and ensures compliance with policies.

Skills

Conversational English

Guest service

Education

High school degree or equivalent

Job description

Encore Boston Harbor is seeking a Poker List Attendant in Everett, MA. The role involves creating and updating poker table player lists, coordinating notifications for table availability, and supporting dealer staffing to ensure smooth table play.

Requires customer service orientation, basic math, and alertness to security and policy compliance. The position offers an hourly wage of $23.10 and requires English fluency; hospitality or casino experience is preferred.