Poker Room Shift Lead — Guest Experience & Ops

Landry's, LLC.; Las Vegas (NV); On-site; USD 55,000 - 75,000; Full time

Job summary

Landry's, LLC. is seeking a Poker Room Shift Manager to oversee daily Poker Department operations, delegating duties to floor supervisors and dealers while ensuring exceptional guest service and game security.

The role emphasizes adherence to company standards and policies during all shifts. The candidate will organize seating, manage dealer rotations, supervise revenue procedures, and maintain poker area cleanliness.

Qualifications

• Ability to manage employees, training and coaching skills with evidence of developing motivated teams.
• Excellent analytical, problem solving, administrative, multi-tasking, organization and prioritization skills.
• Excellent interpersonal and communication skills.

Responsibilities

• Provides guests with an enjoyable and entertaining atmosphere by welcoming and assisting guests.
• Seats customers on available Poker table and coordinates with Dealer for new players.
• Directs and runs the poker dealer rotation.
• Decides the mix and spread of the poker games.
• Oversees the banking functions involved in the running of a shift.
• Monitors the cocktail service and handles any customer concerns when necessary.

Skills

People management

Analytical skills

Communication skills

Multi-tasking

Cash handling

Leadership

Problem solving

Time management

Education

Bachelor’s degree preferred

Tools

Microsoft Windows

Job description

Landry's, LLC. is seeking a Poker Room Shift Manager to oversee daily Poker Department operations, delegating duties to floor supervisors and dealers while ensuring exceptional guest service and game security.

The role emphasizes adherence to company standards and policies during all shifts. The candidate will organize seating, manage dealer rotations, supervise revenue procedures, and maintain poker area cleanliness.