Poker Floor Supervisor - MGM National Harbor

MGM Resorts International; Oxon Hill (MD); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Internal mobility – Promotional opport

Health & Income Protection benefits

Discounts on travel, electronics, and

Job summary

MGM Resorts International in National Harbor, Maryland, seeks a Poker Floor Supervisor to manage guest flow and poker operations with a focus on service quality and fairness.

You will greet guests, seat players, and resolve in-game situations while adhering to casino policies and Bravo Poker software processes. The role requires strong communication, reliability, and a commitment to safety and teamwork.

Qualifications

• At least 21 years of age.
• High School Diploma or GED.
• Previous Poker experience preferred.
• Previous Casino Operations Supervisory experience preferred.

Responsibilities

• Act as a front-line ambassador, greeting guests while maintaining table waiting list.
• Seat players in games and making rulings in games following proper departmental protocol.
• Utilize all aspects of the Bravo Poker software.
• Stay informed about all Poker Division activities and events.
• Input all player information into the database system and issue MGM Rewards cards.
• Work with tournament registration.

Skills

Poker experience

Casino supervisory experience

Education

High School Diploma or GED

Job description

National Harbor, Maryland

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

The primary function of a Poker Floor Supervisor is to attend to the needs of players and guests as necessary. The Poker Floor Supervisor is the primary point of contact between guests and all poker services.

THE DAY-TO-DAY:

• Act as a front-line ambassador, greeting guests while maintaining table waiting list
• Seat players in games and making rulings in games following proper departmental protocol
• Utilize all aspects of the Bravo Poker software
• Stay informed about all Poker Division activities and events
• Input all player information into the database system and issue MGM Rewards cards
• Work with tournament registration

THE IDEAL CANDIDATE:

• At least 21 years of age
• High School Diploma or GED
• Previous Poker experience in working capacity preferred
• Previous Casino Operations Supervisory experience preferred

THE PERKS & BENEFITS:

• Internal mobility – Promotional opportunities for growth
• Health & Income Protection benefits (for eligible employees)
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more.
• Free meals in our employee dining room
• Free parking on and off shift
• Healthcare, financial, and time off benefits
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

Pay Rate:

The rate for this role is:

$28.00

This rate represents a good faith estimate of the wage rate that MGM reasonably expects to pay for the position upon hire.

Pay will not be below any applicable minimum wage.

Should overtime be worked, employees are paid overtime pay in accordance with state requirements.

Employees in this position are eligible to participate in medical, dental, vision, life insurance, 401(k) plans, and time off plans. Specific program offerings vary by eligibility factors such as geographic location, employment status, and union membership.