Poker Floor Supervisor — Guest Experience Leader

MGM Resorts International; Oxon Hill (MD); Presencial; USD 32.000 - 45.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Internal mobility

Health benefits

Discounts on travel, electronics, and;

Free meals

Free parking

Benefits package

Professional development & volunteer

Descripción de la vacante

MGM Resorts International is seeking a Poker Floor Supervisor at National Harbor, Maryland. You will be the primary contact for guests and players, managing the front-line poker services and ensuring smooth operations at the tables.

You will seat players, enforce rules, and use Bravo Poker software, while staying informed about Poker Division events and managing player data and MGM Rewards cards. This role includes coordinating tournament registrations and delivering guest-focused service.

Formación

• Minimum age 21
• High School Diploma or GED required
• Previous Poker experience preferred
• Previous Casino Operations Supervisory experience preferred

Responsabilidades

• Act as a front-line ambassador, greeting guests while maintaining table waiting list
• Seat players in games and make rulings following proper departmental protocol
• Utilize Bravo Poker software
• Stay informed about all Poker Division activities and events
• Input all player information into the database system and issue MGM Rewards cards
• Work with tournament registration

Conocimientos

Poker experience

Casino supervisory experience

Educación

High School Diploma or GED

Descripción del empleo

MGM Resorts International is seeking a Poker Floor Supervisor at National Harbor, Maryland. You will be the primary contact for guests and players, managing the front-line poker services and ensuring smooth operations at the tables.

You will seat players, enforce rules, and use Bravo Poker software, while staying informed about Poker Division events and managing player data and MGM Rewards cards. This role includes coordinating tournament registrations and delivering guest-focused service.