Poker Dealer

Boomtown Casino & Hotel New Orleans; Harvey (LA); On-site; USD 30,000 - 50,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Paid time off

Job summary

Boomtown Casino & Hotel New Orleans is seeking enthusiastic dealers to provide exceptional service in a fast-paced entertainment environment. Candidates should hold a High School Diploma and possess strong interpersonal and customer service skills.

The role involves adhering to gaming regulations, maintaining knowledge of games, and working effectively with guests and team members. This position offers a dynamic work atmosphere with a commitment to employee growth and well-being.

Join us for an exciting career in entertainment!

Qualifications

• High School Diploma or equivalent required.
• Completion of Dealers School or six months of experience as a dealer.
• Strong interpersonal, customer service, and communication skills.

Responsibilities

• Adhere to guest service standards and departmental policies.
• Provide fast, flawless, personalized service to players.
• Maintain thorough knowledge of all game aspects.

Skills

Strong interpersonal skills

Customer service

Communication skills

Knowledge of state gaming laws

Organizational skills

Education

High School Diploma or equivalent

Completion of Dealers School or 6 months experience

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well‑being. Specific benefits—such as day‑one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Click HERE to discover how we empower team members to grow, thrive, and advance in their careers.

WE LOVE OUR WORK.

• Adheres to all departmental and property policies and procedures regarding guest service standards.
• Acknowledges, greets, and converses in English with all guests; offers assistance and information to anyone showing an interest in gaming.
• Provides fast, flawless, personalized service to players.
• Consistently builds and maintains rapport with guests.
• Maintains thorough knowledge of all aspects of the games dealt.
• Conducts assigned game according to procedure.
• Complies with all company and departmental policies and procedures, State Gaming Regulations, and internal Controls.
• Ensures appropriate game protection.
• Ensures appropriate game pace for all players.
• Ensures payouts are made quickly and accurately.
• Fills and credits tables by verification of cheques.
• Opens and closes tables by verification of all cheque inventory.
• Maintains strict confidentiality in all company matters.

BRING US YOUR BEST.

• High School Diploma or equivalent required.
• Completion of Dealers School or six (6) months of experience as a dealer with at least two (2) high‑volume, main games (Blackjack, Craps, Roulette, etc.).
• Strong interpersonal, customer service, and communication skills.
• Knowledgeable of applicable state gaming laws and regulations.
• Ability to maintain a high level of confidentiality and professionalism.
• Ability to maintain a high level of energy and take a proactive and strategic approach to dealing with issues.
• Ability to work collaboratively and communicate effectively with team members at all levels of the organization.
• Highly organized and detail oriented.
• Must be able to add, subtract, multiply, and divide accurately to figure payoffs.
• Ability to work any shift or hours, including nights, weekends, holidays, and overtime.

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer