Dual Rate - Dealer/Assistant Shift Manager

Ameristar Casino Hotel Council Bluffs; Council Bluffs (IA); On-site; USD 21,000 - 34,000; Full time

Job summary

Ameristar Casino Hotel Council Bluffs is looking for a dealer to join our table games team. You will manage games, supervise staff, and ensure adherence to house rules while delivering outstanding guest service.

Applicants should have 1–3 years of dealer experience, be able to obtain and maintain a gaming license, and demonstrate solid math, problem solving, and diplomacy under pressure. This is a full-time, on-site position offering competitive pay and benefits.

Qualifications

• Dealer experience required: 1–3 years in similar role.
• Must possess and maintain a Gaming License as applicable.
• Must have basic math skills and strong communication.
• Proficient in Microsoft Office.
• Strong problem solving and coaching abilities.
• Able to maintain composure in high-tension situations.

Responsibilities

• Maintain game security and integrity in designated area in line with regulations and policies.
• Supervise and assist hourly team members as applicable.
• Foster positive team relations and coordinate with other departments.
• Monitor pit and gaming equipment and report issues to managers.
• Assist guests and ensure adherence to rules and procedures.
• Deal Blackjack, Carnival Games and games like Roulette and Craps.
• Recommend procedural improvements to enhance operations.

Skills

Deal experience 1-3 years

Basic math skills

Microsoft Office

Problem solving

Diplomacy & tact

Education

1-3 years experience as a Dealer (in lieu of high school/college degree)

Tools

Microsoft Office

Job description

WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

WE LOVE OUR WORK.

• Maintain game security and integrity in designated area to ensure that they are conducted in a manner consistent with State Gaming Commission regulations and the policies and procedures of Ameristar Casino
• Will have supervisory and hourly team member responsibilities in this role
• Foster and maintain positive team member relations in a supportive environment and interfaces with other departments to ensure a harmonious working relationship
• Monitor pit and gaming equipment to ensure proper working order and conditions and notify Casino Managers of needed repairs
• Assists the guests in playing and ensure adherence to established rules, policies and procedures
• Deals a combination of Blackjack, Carnival Games, and other specialty games such as Roulette and Craps
• Recommend changes to operation procedures to enhance overall effectiveness

BRING US YOUR BEST.

• One to three years’ experience as a Dealer in lieu of high school diploma and/or College Degree
• Possession of, and ability to obtain and maintain a Gaming License
• Must have basic math skills
• Competent in Microsoft Office
• Strong problem solving and coaching skills
• Ability to use diplomacy and tact to build constructive and effective relationships, including during high-tension situations

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the leading provider of integrated entertainment, sports content, and casino gaming experiences thanks to our 43 destinations across North America, online sports betting and iCasino via theScore Bet Sportsbook and Casino®.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment.

Follow us.

Equal Opportunity Employer