Poison Info Practitioner-PRN

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Grady Health System in Atlanta seeks a qualified information specialist to manage toxicology calls, provide initial triage, and educate the public on poison-related risks. You will document cases and support clinicians with evidence-based guidance.

This role emphasizes collaboration with healthcare teams, staying current on toxic products, and participating in community outreach to promote safety and health across diverse populations.

Qualifications

• High School diploma or GED; BA preferred.
• Experience in toxicology or medical information is beneficial.
• Strong communication and public-education skills.

Responsibilities

• Provides initial triage and toxicology information by phone.
• Explains agent toxicity, pharmacokinetics, prognosis to callers.
• Maintains medical records per Center standards.
• Contributes to public and professional education initiatives.

Skills

Triage

Phone triage

Medical information

Public education

Education

High School/GED

BA preferred

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Responsibilities

Job Summary RESPONSIBILITIES : Uses telephone communications, provides initial triage, management, and education of toxicologic emergencies for the lay public. Provides physican and other medical staff callers with information on agent toxicity, pharmacokinetics, detailed medical management and prognosis in a clear,understandable, and professional manner. Creates and maintains appropriate medical records according to the Center's standards. Participates in mentorship program for new and current students-in-training. Enhances and maintains the Center's capabilities by keeping up with current consumer products, chemical recalls, and agency bulletins relative to toxins which impact on human and environmental health issues. Assists in the management of poisoning as a public health problem through participation in public and professional education. programs, representing the Center publicly in appearances at workshops, seminars, lectures, and health fairs. Works in collaboration with staff, other health care providers and lay callers. Additional duties as assigned.

Qualifications

QUALIFICATIONS: Job related experience EDUCATION: High School/GED BA Preferred.

Core Competencies

• 1. Patient-Centered Care - Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
• 2. Integrity & Accountability - Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
• 3. Collaboration & Teamwork - Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
• 4. Communication - Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
• 5. Respect & Inclusion - Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
• 6. Quality & Safety - Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
• 7. Adaptability & Resilience - Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
• 8. Continuous Improvement - Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
• 9. Leadership & Professionalism - Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
• 10. Employee Experience Focus - Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Why Join Grady?

Grady Health System is more than a hospital - we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don't just work, we make an impact.

Equal Opportunity Employer Statement

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Join our Talent Community

At Grady Health System, we are more than just a healthcare provider - we are a lifeline for our community. With a rich history of compassionate care, we've been serving Atlanta and beyond for over 125 years. As one of the nation's leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top-notch services in every specialty, from trauma care to maternal health, to community-based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact - because at Grady, your care, your career, and your community matter.