Technical Specialist - Hematology - Day shift

Grady Memorial Hospital Corporation; Atlanta (GA); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Health & Wellness

Financial Security

Work-Life Balance

Career Growth

Employee Support

Job summary

Grady Health System in Atlanta seeks a Technical Specialist to lead the laboratory sub-specialty operations. The role partners with the Section Manager to support workflow efficiency, staff development, education, quality initiatives, and administrative duties.

High autonomy and judgment are required. The position requires a Bachelor’s degree in Medical Technology or a related field, with 1 year hospital lab experience if holding a degree, or 5+ years without a degree.

Qualifications

• Bachelor’s degree in Medical Technology or related field required.
• With Bachelor's Degree: At minimum one year of hospital clinical laboratory experience is required.
• Without Bachelor's Degree: Five or more years of experience in the specialty area is required.
• Certification as a Medical Laboratory Scientist by the ASCP or NCA required.

Responsibilities

• Monitors technical functions in area of responsibility, including quality control and quality assurance review.
• Prepares policies and procedure manual for subspecialty and/or provides information and input into section policies procedures manual.
• Participates in hiring new employees by reviewing resumes, participating in interviews and providing input to hiring decisions.
• Schedules departmental in-services and continuing education opportunities for staff.
• Prioritizes, reviews, and monitors workload of routine operations and fills in at bench as needed.
• Instructs testing personnel in established procedures, techniques, and new modified procedures, and provides input for staff evaluations.
• Troubleshoots instruments, resolves technical problems, and initiates remedial actions.
• Monitors performance of proficiency and competency testing.
• Serves as primary assistant to the department manager and functions as the department manager in his or her absence.
• Acts as After-Hours Supervisor as needed.
• Assists department manager in developing, implementing, and monitoring department goals and continuous quality improvement.
• Monitors, evaluates and documents employee performance and compliance with standard operating procedures and work rules.

Education

Bachelor’s degree in Medical Technology or related field

ASCP MLS certification

NCA certification

Job description

Whatever the role, everyone at Grady is part of something bigger. Choosing a career at Grady is choosing to be part of a legacy of service and commitment to our communities. If you want to make a difference, we want to hear from you.

Job Summary

The Technical Specialist serves as the lead technologist and oversees the technical operations of the sub-specialty area. This role partners closely with the Section Manager to support workflow efficiency, staff development, education, quality initiatives, and administrative responsibilities. The position requires a high level of autonomy and independent judgment in decision-making.

Minimum Qualifications

Bachelor’s degree in Medical Technology or a related field required

With Bachelor's Degree: At minimum one year of experience in a hospital clinical laboratory is required.

Without Bachelor's Degree: Five or more years of experience in the specialty area is required.

Certification as a Medical Laboratory Scientist by the American Society of Clinical Pathologists -ASCP, National Certification Agency NCA required.

Key Responsibilities

• Monitors technical functions in area of responsibility, including quality control and quality assurance review.
• Prepares policies and procedure manual for subspecialty and/or provides information and input into section policies procedures manual.
• Participates in hiring new employees by reviewing resumes, participating in interviews and providing input to hiring decisions.
• Schedules departmental in-services and continuing education opportunities for staff.
• Prioritizes, reviews, and monitors workload of routine operations and fills in at bench (workstation) as needed.
• Instructs testing personnel in established procedures, techniques, and new modified procedures, and provides input for staff evaluations.
• Troubleshoots instruments, resolves technical problems, and initiates remedial actions.
• Monitors performance of proficiency and competency testing.
• Serves as primary assistant to the department manager and functions as the department manager in his or her absence.
• Acts as After-Hours Supervisor as needed.
• Assists department manager in developing, implementing, and monitoring department goals and continuous quality improvement.
• Monitors, evaluates and documents employee performance and compliance with standard operating procedures and work rules.
• Communicates problems / resolution to After Hours Supervisors, Lab Managers and Administrator.
• Additional duties as assigned.

Core Competencies

These competencies reflect the values and behaviors expected of all Grady team members, regardless of role. They ensure that every employee contributes to safe, high-quality care, positive patient experience, and a collaborative work environment.

1. Patient-Centered Care – Demonstrates a commitment to delivering safe, compassionate, and high-quality care that prioritizes the well-being and satisfaction of patients and their families.
2. Integrity & Accountability – Acts ethically, maintains confidentiality, and accepts responsibility for actions, decisions, and outcomes.
3. Collaboration & Teamwork – Builds positive relationships, works effectively across departments, and supports colleagues to achieve shared goals.
4. Communication – Communicates clearly, respectfully, and effectively with patients, families, colleagues, and leadership.
5. Respect & Inclusion – Creates an inclusive environment by valuing diversity, treating others with dignity, and ensuring equitable care and opportunities for all.
6. Quality & Safety – Adheres to best practices, regulatory standards, and policies to ensure safe, reliable, and high-quality outcomes.
7. Adaptability & Resilience – Responds effectively to change, remains flexible in dynamic situations, and demonstrates resilience under pressure.
8. Continuous Improvement – Seeks opportunities to improve processes, skills, and outcomes through innovation, learning, and feedback.
9. Leadership & Professionalism – Inspires, guides, and develops individuals and teams while modeling professionalism, fairness, and transparency.
10. Employee Experience Focus – Champions a supportive and engaging employee journey that enables staff to thrive and, in turn, deliver exceptional patient care.

Grady Total Rewards

At Grady, we believe in supporting the health, well-being, and growth of every team member. Our Total Rewards package is designed to provide competitive pay and comprehensive benefits that make a difference in your life and career, including:

• Health & Wellness: Medical, dental, vision, and prescription drug coverage.
• Financial Security: Retirement savings plans with employer contributions, life insurance, and disability coverage.
• Work-Life Balance: Paid time off, holidays, and family leave benefits.
• Career Growth: Tuition reimbursement, professional development programs, and opportunities for advancement.
• Employee Support: Employee Assistance Program (EAP), wellness initiatives, and discounts on services.

Grady’s Total Rewards are designed to ensure our employees feel valued, supported, and empowered, both at work and beyond.

Why Join Grady?

Grady Health System is more than a hospital — we are a vital part of Atlanta and the surrounding communities. For over 125 years, Grady has been committed to providing exceptional care, advancing health equity, and making a difference in the lives of those we serve. When you join Grady, you become part of a team that values excellence, compassion, innovation, and collaboration. Here, every role matters. Whether you provide direct patient care, support our operations, or lead teams, you play an important part in fulfilling our mission. We offer opportunities to learn, grow, and build a meaningful career in an environment where your contributions are recognized and valued. At Grady, we don’t just work, we make an impact.

Equal Opportunity Employer Statement

Grady Health System is proud to be an equal opportunity employer. We are committed to fostering a workforce where all employees feel valued, respected, and empowered to succeed. We prohibit discrimination and harassment of any kind based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other legally protected characteristic. Grady is dedicated to creating an accessible work environment and provides reasonable accommodations to qualified individuals with disabilities to ensure equitable opportunities for success.

Join our Talent Community

At Grady Health System, we are more than just a healthcare provider – we are a lifeline for our community. With a rich history of compassionate care, we’ve been serving Atlanta and beyond for over 125 years. As one of the nation’s leading public health systems, we are committed to delivering exceptional, patient-centered care to all, regardless of ability to pay. Our dedicated team of healthcare professionals brings a passion for making a difference, and together, we provide top‑notch services in every specialty, from trauma care to maternal health, to community‑based programs that improve lives. We embrace innovation, diversity, and collaboration to meet the unique needs of our patients and create a healthier future for everyone. Join us in our mission to make a lasting impact – because at Grady, your care, your career, and your community matter.