Point of Care Testing Specialist

Virginia Mason Franciscan Health; Tacoma (WA); On-site; USD 49,070 - 80,961; Full time

Job summary

Virginia Mason Franciscan Health is seeking a Point of Care Testing Specialist in Tacoma, Washington, responsible for providing immediate assistance to patients and oversight of point of care testing. This role requires exceptional customer service skills and a strong knowledge of insurance processes.

Daily tasks include greeting patients, verifying insurance coverage, and managing laboratory testing regulatory compliance. The successful candidate will have relevant educational qualifications and work experience in healthcare.

Qualifications

• 2-3 years of work experience in a laboratory setting as a medical lab tech.
• Must possess relevant medical laboratory technician certifications.
• Ability to implement and maintain data management systems.

Responsibilities

• Provide assistance and administrative support to patients.
• Verify and update patient demographics and insurance.
• Coordinate regulatory oversight of CLIA-waived point of care testing.

Skills

Customer service

Data accuracy

Financial handling

Insurance knowledge

Scheduling systems

Education

Associates in a Medical Lab Technology field

Bachelors in Medical Technology, chemistry or other biological science

Job description

Job Summary and Responsibilities

As a Point of Care Testing Specialist, you will provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services.

Daily, you will greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits.

Success in this role requires exceptional customer service, meticulous data and financial accuracy, strong insurance knowledge, and proficiency with scheduling systems.

Under the supervision of the Director Nursing - Ambulatory Clinical Operations and in consultation with Virginia Mason Franciscan Health (VMFH) lab regulatory resources, this job is responsible for the regulatory oversight and monitoring of all CLIA-waived point of care testing (both laboratory and medical testing equipment) in the ambulatory setting. An incumbent will coordinate designated POC testing and licensure, develop training and competency programs, provide ongoing technical guidance and feedback covering the pre‑analytical, analytical, and post‑analytical areas of laboratory medicine and perform similar functions for medical testing equipment.

Work requires the ability to learn/implement/maintain data management systems and connectivity/interfacing technologies and involves traveling to multiple testing sites within ambulatory settings. Also requires the ability to effectively communicate with and train staff including physicians, nurses, and medical assistants.

Required

Job Requirements

• Associates Other in a Medical Lab Technology field and 1-3 years Two years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities., upon hire or
• Bachelors Other in Medical Technology, chemistry or other biological science and 1-3 years Two years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities., upon hire
• Medical Laboratory Technician AMT, upon hire or
• Medical Laboratory Technician ASCP, upon hire or
• Medical Technologist AAB, upon hire or
• Medical Technologist AMT, upon hire or
• Med Technologist - ASCP, upon hire

Where You'll Work

Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved through strategic partnerships and integrations to expand our reach and services across the Puget Sound area.

Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person – body, mind, and spirit – in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth.

Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care.

We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top‑quality, professional healthcare in modern, well‑equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

Pay Range

$35.62 - $58.77 /hour