Point of Care Testing Specialist

CommonSpirit Health; Tacoma (WA); On-site; USD 49,070 - 80,961; Full time

Job summary

CommonSpirit Health is looking for a Point of Care Testing Specialist in Tacoma, WA. You will assist patients with registrations and insurance questions while ensuring compliance with healthcare regulations. This role requires strong medical knowledge, customer service skills, and the ability to work across multiple locations in the Puget Sound area.

Applicants should have an associate's degree or bachelor's degree in a medical lab technology field, along with relevant laboratory experience. A pay range of $35.62 to $58.77 per hour is offered.

Qualifications

• 1-3 years of work experience in a healthcare laboratory setting.
• Ability to learn and maintain data management systems.
• Effective communication skills to train staff.

Responsibilities

• Provide assistance and support to patients in healthcare services.
• Greet patients, verify demographics and insurance.
• Coordinate regulatory oversight of CLIA-waived point of care testing.

Skills

Customer service

Data accuracy

Insurance knowledge

Scheduling systems proficiency

Education

Associate’s degree in Medical Lab Technology

Bachelor’s degree in Medical Technology or related field

Medical Laboratory Technician AMT

Medical Laboratory Technician ASCP

Medical Technologist AAB

Medical Technologist AMT

Med Technologist - ASCP

Job description

Job Summary and Responsibilities

As a Point of Care Testing Specialist, you will provide immediate assistance and administrative support to patients, ensuring smooth entry into healthcare services.

Daily, you will greet and assist patients with coverage questions and office protocols, verify and update demographics and insurance, register new patients, and accurately handle receivables and daily deposits.

Success in this role requires exceptional customer service, meticulous data and financial accuracy, strong insurance knowledge, and proficiency with scheduling systems.

Under the supervision of the Director Nursing - Ambulatory Clinical Operations and in consultation with Virginia Mason Franciscan Health lab regulatory resources, this job is responsible for the regulatory oversight and monitoring of all CLIA‑waived point of care testing (both laboratory and medical testing equipment) in the ambulatory setting. An incumbent will coordinate designated POC testing and licensure, develop training and competency programs, provide ongoing technical guidance and feedback covering the pre‑analytical, analytical, and post‑analytical areas of laboratory medicine and perform similar functions for medical testing equipment.

Work requires the ability to learn/implement/maintain data management systems and connectivity/interfacing technologies and involves traveling to multiple testing sites within ambulatory settings. Also requires the ability to effectively communicate with and train staff including physicians, nurses, and medical assistants.

Job Requirements

• Associate’s degree in a Medical Lab Technology field and 1‑3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities, upon hire or
• Bachelor’s degree in Medical Technology, chemistry or other biological science and 1‑3 years of work experience in the healthcare industry laboratory setting as a medical lab tech, medical technologist or other applicable medical device/equipment experience that would demonstrate attainment of the requisite job knowledge/abilities, upon hire
• Medical Laboratory Technician AMT, upon hire or
• Medical Laboratory Technician ASCP, upon hire or
• Medical Technologist AAB, upon hire or
• Medical Technologist AMT, upon hire or
• Med Technologist - ASCP, upon hire

Where You'll Work

The position is based at Virginia Mason Franciscan Health in the Puget Sound, Washington area.

Pay Range

$35.62 - $58.77 /hour