POCT Laboratory Operations Manager - MLS/MT Certified

legacycommunityhealth; Houston (TX); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Flexible Spending Account

403(b) Retirement Plan with Company 78

Short-Term & Long-Term Disability

$0 Copay for Legacy provider visits

$0 Copay for prescriptions filled at 0

Job summary

Legacy Community Health in Houston seeks a Laboratory Operations Manager to lead our Point of Care Testing program across the network, driving quality, accuracy, and regulatory compliance in a fast-paced environment. You will supervise POCT staff, manage scheduling, act as Technical Consultant, and partner with Operations, Clinical, and Nursing teams to advance lab services and patient outcomes.

The role emphasizes HIPAA adherence, site audits, and continuous improvement through data-driven

Qualifications

• Must have strong experience overseeing a Point of Care Testing (POCT) Program and MLS (ASCP) or MT (AMT) certification.
• Bachelor of Science Degree required; advanced mastery in lab sciences.
• Experience leading a POCT program and regulatory compliance.

Responsibilities

• Supervise day-to-day operations of Point of Care Testing laboratory staff, ensuring adherence to departmental policies and Legacy's attendance norms.
• Manage Point of Care Testing laboratory scheduling, delegate responsibilities, and enforce rigorous adherence to quality standards.
• Function as the Technical Consultant for our innovative point of care testing program, supporting user training and compliance organization-wide.
• Identify laboratory performance gaps, initiate risk mitigation strategies, and promote laboratory excellence.
• Empower your team with Epic support and training by becoming a super user.
• Foster collaboration with Operations, Clinical, and Nursing teams to innovate laboratory services.
• Conduct team member interviews, performance evaluations, and mentorship to cultivate growth-oriented dynamics.
• Critically assess and track laboratory quality and performance metrics over varying time frames, focusing on trends and improvement areas.
• Strengthen vendor relationships to enhance patient experience and foster holistic healthcare delivery.
• Lead cross-functional projects aimed at operational enhancement.
• Address and resolve incident reports and patient grievances efficiently.
• Engage in monthly leadership forums to advise on strategic laboratory initiatives.
• Ensure strategic, forward-thinking laboratory inventory and equipment management.
• Champion a robust Laboratory Quality Plan fostering process improvement, accreditation success, and ongoing learning.
• Serve as the key contact during internal and external laboratory inspections.
• Strictly follow Legacy's HIPAA guidelines to maintain patient confidentiality.
• Engage in additional tasks as necessary to support Legacy's mission.

Skills

POCT program oversight

MLS (ASCP) or MT (AMT) certification

Education

Bachelor of Science Degree

Master's degree in business or healthcare operations

Tools

Epic software

Job description

Legacy Community Health in Houston seeks a Laboratory Operations Manager to lead our Point of Care Testing program across the network, driving quality, accuracy, and regulatory compliance in a fast-paced environment. You will supervise POCT staff, manage scheduling, act as Technical Consultant, and partner with Operations, Clinical, and Nursing teams to advance lab services and patient outcomes.

The role emphasizes HIPAA adherence, site audits, and continuous improvement through data-driven