PNW PACE Enrollment Coordinator

MultiCare Health System; Tacoma (WA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous PTO

Code Lavender

Employee Assistance Programs

Job summary

MultiCare Health System in Tacoma is seeking an Enrollment Coordinator to support new referrals and onboard enrollees into the PACE program. You will collaborate with the Eligibility Coordinator, Enrollment Specialist and PACE leadership to ensure enrollments meet regulatory and best practice requirements.

The role involves coordinating enrollment visits, communicating with PBMs, TPAs, DSHS, CMS, and documenting activities in Epic and RTZ, plus producing monthly referral reports for operational

Qualifications

• Minimum two (2) years’ experience working with healthcare referrals.
• Fundamental understanding of DSHS HCS and AAA programming.
• Minimum two (2) years’ experience coordinating admission or enrollment to a community or healthcare system program OR two (2) years’ experience in case management support
• Demonstrated experience in creating and maintaining reports in Microsoft programs (i.e. Excel, Word, PowerBi)
• Experience in communicating data and process to operational leaders

Responsibilities

• Coordinate new enrollment visits
• Facilitate communicate between the Pharmacy Benefit Manager, Third Party Administrator, DSHS, CMS, and the PACE program regarding enrollment activities
• Document enrollment activities in Epic and RTZ
• Respond to new referrals
• Coordinate new enrollment handoff to the IDT
• Provide detailed enrollment data to operational leaders
• Create monthly referral management reports and keep updated

Skills

Healthcare referrals

Data communication

Regulatory awareness

Education

Tools

Power BI

Excel

Word

Job description

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: _1.0, Shift: _Day, Schedule: M-F. This role will need to travel within our service area at time.

Position Summary

The Enrollment Coordinator is an essential part of the enrollment process for supporting new referrals and onboarding new enrollees into the PACE program. The Enrollment Coordinator will collaborate with the Eligibility Coordinator, the Enrollment Specialist, and PACE operational leadership to ensure that enrollments are optimized, meet regulatory and best practice requirements for the PACE program.

Responsibilities

• Coordinate new enrollment visits
• Facilitate communicate between the Pharmacy Benefit Manager, Third Party Administrator, DSHS, CMS, and the PACE program regarding enrollment activities
• Document enrollment activities in Epic and RTZ
• Respond to new referrals
• Coordinate new enrollment handoff to the IDT
• Provide detailed enrollment data to operational leaders
• Create monthly referral management reports and keep updated

Requirements

• Minimum two (2) years’ experience working with healthcare referrals
• Fundamental understanding of DSHS HCS and AAA programming
• Minimum two (2) years’ experience coordinating admission or enrollment to a community or healthcare system program OR two (2) years’ experience in case management support
• Demonstrated experience in creating and maintaining reports in Microsoft programs (i.e. Excel, Word, PowerBi)
• Experience in communicating data and process to operational leaders

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $23.20 - $33.38 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.