Patient Access Specialist

MultiCare Health System; Puyallup (WA); On-site; USD 34,000 - 52,000; Full time

Benefits offered by this job

Competitive salary

Medical benefits

Dental benefits

Retirement benefits

Paid time off

Job summary

MultiCare Health System seeks a Patient Access Technician for an evening shift at Good Samaritan Hospital in Puyallup, WA. The role ensures accurate admissions/registrations and supports efficient patient flow in a hospital setting.

The position requires a health vocational program credential or equivalent healthcare experience; previous admission/registration work is preferred. Benefits include comprehensive medical and retirement options.

Qualifications

• Graduate of a health vocational program (e.g., Patient Access, Medical Billing & Insurance).
• At least 1 year in admitting/registration or related healthcare roles.
• Experience in a hospital setting preferred.

Responsibilities

• Ensure complete and accurate patient admissions/registrations per policy.
• Obtain inpatient bed assignments and process admissions incl. arm banding.
• Pre-admit scheduled inpatients/outpatients for smooth registration.
• Enter reservation and notify affected areas in the system.
• Conduct interviews to collect demographic, insurance and liability information.
• Perform eligibility verification and assist with financial counseling referrals.

Skills

Patient admissions

Registration

Education

Health vocational program

Job description

Join a team that shares your calling

At MultiCare, you’re more than just a job title — you’re part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you’ll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Evening, Schedule: 10 hr shifts

Position Summary

The Patient Access Technician (PAT) is an exciting opportunity at MultiCare, responsible for ensuring accurate patient admission and registration. This intermediate-level clerical position will allow you to apply your professional service-orientation, good judgment and independent thinking in your daily work functions.

Responsibilities

• You will assure complete and accurate patient admissions/registrations according to organization policy and procedures and regulatory requirements
• You will obtain inpatient bed assignments and processes inpatient admission, including arm banding, addressograph plate, and completion of necessary forms
• You will pre-admit all scheduled inpatient, outpatients and ambulatory patients to facilitate a smooth and speedy admission/registration process
• You will obtain direct admit information and enter a reservation in the computer system in order to notify other areas
• You will complete comprehensive bedside or telephone interviews with the patient, relative, or their representative to obtain pertinent demographic insurance and/or third-party liability information
• You will perform eligibility verification and resolves any discrepancies, determine the need for financial assistance recommendation and application, referring to the Financial Counselor where necessary

Requirements

• Graduate of a health vocational program such as Patient Access, Medical Assistance Medical Billing & Insurance

OR

• One (1) year of experience performing any combination of admitting, Health Unit Coordinator, patient registration, customer service or billing duties required; healthcare setting preferred

About Good Samaritan Hospital

MultiCare Good Samaritan Hospital is a 388-bed acute-care hub serving Puyallup and East Pierce County. As the area’s only hospital, it features a Family Birth Center, Level III Trauma and Neonatal ICUs, Level I Trauma Rehabilitation Center, Children’s Therapy Unit and a 24-hour Emergency Department. Innovative facilities like the LEED Gold-certified Dally Tower and Pulse Heart Institute make Good Samaritan a dynamic workplace for clinicians eager to advance their careers in a state-of-the-art environment.

About The Puyallup Community

Nestled at the foot of Mount Rainier along the Puyallup River, Puyallup offers a welcoming small-town feel just 10 miles from Tacoma and 35 miles from Seattle. Residents enjoy unique dining, an antique-filled downtown, excellent schools and abundant parks and recreation — all while being close to big-city opportunities.

Why MultiCare?

Rooted in the local community

Growth and education

Well-being and support

Living our values

Belonging for all

Pacific Northwest lifestyle

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $24.64 - $37.50 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant’s years of experience align.

Associated benefit information can be viewed here.