PMO Consultant - CPO PMO team

Bank of America; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Bank of America is seeking a PMO Consultant to support the Chief People Office PMO, coordinating HR change initiatives and ensuring smooth delivery. The role emphasizes governance, documentation, and collaboration across teams, with exposure to GenAI governance and templates.

Ideal candidates bring 5+ years in project management support, strong communication, and experience with SharePoint and PM tools. 1st shift, 40 hours per week in the United States.

Qualifications

• Minimum 5 years in project governance, coordination or management, preferably HR/Tech/banking.
• Experience with CoPilot or GenAI tools.
• Experience or participation in AI prompt libraries governance and maintenance.
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office; familiarity with PM software (MS Project, JIRA).

Responsibilities

• GenAI prompt library setup and maintenance for CPO Change.
• Coordinate and maintain project records for HR projects from planning through closing.
• Track project quality, timelines and budgets; ensure alignment with Change Policy and Standards.
• Facilitate communication between PMO and project teams and stakeholders.
• Support development and improvement of PMO processes and templates.

Skills

GenAI tool experience

Project governance

Project coordination

Communication

Microsoft Office

Tools

SharePoint

MS Project

JIRA

Excel

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Job Description

Contributes to programs/projects specific to corporate change initiatives that have significant impact on how the company does business, provides a product or service, or executes a function. Assesses the adoption risk associated with the change effort. Identifies, develops and executes strategies and supporting tactics to engage and influence all stakeholders to make needed behavioral changes. Partners with the business to develop and transition plans, including ongoing success measures, to sustain the change. Responsible for tracking project milestones while developing, maintaining and reporting on an overall integrated delivery plan. Experience with BAC Change and Project Management tools and processes. Responsible for Clarity and PCM updates and project documents. Effectively communicates with managers, peers and business partners on deliverables, timelines and support needed from them. Strong project management skills, including the ability to prioritize work and meet deadlines. Typically 1-3 plus years of project or program management support experience.

Position Summary -

The PMO Consultant will support the Chief People Office (CPO) Project Management Office (PMO) within Bank of America, ensuring the smooth execution of HR projects. This role involves coordinating project activities, maintaining project documentation, and facilitating communication among project stakeholders. With the adoption of AI, this role also will provide valuable guidance or input in the CPO Change GenAI prompt library.

Key Responsibilities:

• GenAI prompt library
  • Assist in setup and maintenance of CPO Change prompt library.
  • Assist in setup of Governance and maintenance routines.
  • Provide recommendations for improvement of routines around prompt library.
• Project Coordination
  • Assist in the setup and maintenance of project records in support of the planning, execution, and closing of HR projects.
  • Track overall project quality and completeness adherence in support of project progress, adherence to timelines and budgets.
  • Coordinate and facilitate discussions with program / project managers to ensure alignment to GHR and Enterprise adherence to Change Policy and Standards
  • Manage multiple priorities and workload within established timelines
• Communication and Stakeholder Management
  • Act as aliaison between PMO and project teams.
  • Facilitate effective communication and collaboration across Change Team
• Process Improvement
  • Contributeto the development and improvement of project management processes and templates.
  • Support the implementation of best practices in project management processes and templates
  • Identify and streamline existing routines and processes

Required Qualifications:

• Minimum of 5 years of experience in project governance, project coordination or project management, preferably within Human Resources, Technology and/or the banking industry.
• Experience with CoPilot or a similar GenAI tool
• Experience or participation in the creation or maintenance of an AI prompt library, including any relevant experience in the governance and maintenance of such a library
• Strong organizational and time management skills.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Office applications (e.g. SharePoint, Outlook, Excel). Desired familiarity with project management software and tools (e.g., MS Project, JIRA). Experience with SharePoint creation and maintenance a plus.
• Ability to work collaboratively in a team environment.
• Attention to detail and problem-solving skills.

Shift:

1st shift (United States of America)

Hours Per Week:

40