PMG Surgery Scheduler

Presbyterian System Services; Albuquerque (NM); On-site; USD 24,000 - 40,000; Full time

Job summary

Presbyterian Healthcare Services in Albuquerque, NM is seeking a Surgery Scheduler to manage and coordinate complex surgical schedules. The role requires strong communication, organizational skills, and experience with preoperative coordination and authorizations.

The candidate will collaborate with surgeons, OR/ASC staff, clinics, and patients to ensure accurate scheduling and seamless perioperative processes, including post-operative follow-up and documentation within the Epic system.

Qualifications

• High School Diploma or GED required.
• At least 18 months of clinical experience.
• Experience coordinating with surgeons and providers.
• Strong organizational skills and ability to work under pressure.
• Familiar with CPT and ICD-10 coding.

Responsibilities

• Develop and maintain positive relationships with providers, patients, and stakeholders.
• Manage complex provider schedules including OR, ASC, and clinic schedules.
• Ensure scheduling accuracy and coordinate preoperative studies and authorizations.
• Coordinate post-operative follow-up needs within the office and maintain schedules.
• Communicate effectively with patients via in-person, phone, MyChart, or interpreters.

Skills

Verbal communication

Problem solving

Prioritization

Organization

Education

High School Diploma/GED

Tools

CPT coding

ICD-10 coding

Job description

Location Address:1100 Central Ave SE Albuquerque, NM 87106-4930Compensation Pay Range:Minimum Offer $17.46 Maximum Offer $28.78 Now Hiring: PMG Surgery SchedulerSummary:Surgery scheduling and coordination are critical components of patient care. It is a complex process of coordinating patients' personal schedules and needs, surgeons' schedules, access to hospital facilities and insurance authorizations. Must have strong communication skills to coordinate with clinic, surgeon, OR, ASC and outside personnel to ensure case accuracy from creation to completion. Type of Opportunity: Full time Job Exempt: No Job is based: Presbyterian Hospital Work Shift: Days (United States of America)Responsibilities:Develop and maintain positive relationships with providers, patients, and internal/external stakeholders.Manage complex provider schedules including OR schedules, ASC schedules and clinic schedules.Accuracy in scheduling is paramount in performanceAbility to schedule complex surgical procedures (et. al. total joint replacement, complex cardio-thoracic procedures, robotic cases, minimally invasive, gynecologic oncology and breast oncology, etc.)Ensure prior authorizations/certifications/referrals are in place PRIOR to procedureResponsible for collaborating all preoperative studies such as labs, diagnostic studies, physician consults, and clearances for upcoming surgeries and procedures.Based on surgeon instruction, determine personnel/equipment required and coordinate with OR / ASC staff.Must be highly skilled in verbal communication, problem solving, prioritization and organization.The Surgery Scheduler schedules all surgical procedures and assures that all the appropriate clinical and insurance coding information is collected for the surgery.Coordinate post-operative follow-up needs within the office. Maintain the daily, weekly, and monthly surgery schedules.Manages the issues encountered when daily operational changes take place (add-ons, delays, emergencies, cancellations, etc)Able to communicate with patients through various methods (in person, over the phone, MyChart, with the use of an interpreter, etc)Assist clinical leadership with provider issuesServe as liaison between site staff and department for functions related to role such as provider staffingAssist in the creation of provider schedules in a computerized staffing system.Assists leadership with operational and standardization efforts as neededAssists in the creation and management of provider Epic templateDemonstrates CARES behaviors of Collaborate, be Accountable, Respect, Engage and Serve to all whom you encounter.Must make daily decisions independently.Other support tasks as assigned; may include facilitating meetings, ordering supplies, and coordinating service requestsQualifications:High School Diploma/GED RequiredA minimum of 18 months experience in a clinical setting.Previous one on one experience with surgeon/s requiredRequires strong organizational skillsMust be able to function under pressure while maintaining professionalismFamiliarity to CPT and ICD-10 codingAll benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.WellnessPresbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being. Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.Why work at Presbyterian?As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.About Presbyterian Healthcare ServicesPresbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses.Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services