PM Server: Welcoming, Fast-Paced Guest Service with Tips

Radisson Blu Fargo; Fargo (ND); On-site; USD 17,000 - 34,000; Full time

Benefits offered by this job

PTO with accrual

Wage advance before payday

Discount program (car rentals, travel)

401(k) with match

Overtime pay (double time)

Hotel discounts worldwide

Health insurance

Dental insurance

Vision insurance

Life insurance (basic)

Voluntary options – critical illness/;

Long-term disability

Health Savings Account

Employee Assistance Program

Dependent Care FSA

Job summary

Radisson Blu Fargo is seeking a friendly, service-oriented server to connect the kitchen and guests, ensuring timely delivery of meals and a memorable dining experience. The role requires a positive attitude, the ability to stand for long periods, and the strength to lift heavy trays.

You will work in a full-time capacity with wage plus tips, and PM shift hours. The position offers full-time benefits, including health, dental, vision, and retirement options, with hotel discounts and growth

Qualifications

• Knowledge of food service regulations.
• Strong customer service and interpersonal skills.
• Able to lift and carry heavy trays.
• Able to stand for long periods of time.
• Able to think quickly and resolve guest issues per brand standards.
• Excellent conflict-resolution skills.
• Able to work in a fast-paced environment.
• Able to prioritize, organize, and manage multiple tasks.

Responsibilities

• Welcome guests with a friendly greeting and a smile.
• Present menu, answer questions, and make suggestions regarding food and service.
• Deliver food orders to guests in a timely and courteous manner.
• Relay and/or enter order into POS system for the kitchen and serve courses from kitchen and/or bar.
• Observe guests to fulfill any additional requests and to perceive when meal has been completed.
• May assist kitchen staff by ladling soup, tossing salad, portioning desserts, brewing coffee, and performing other services as determined by needs of the restaurant.
• Clear and reset counters and tables at conclusion of each guest.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Perform opening and closing duties.
• Work with the hotel team to create and deliver a memorable service experience for guests.
• Provide guests with the finest quality of service at all times in a warm and enthusiastic manner.

Skills

Regulatory knowledge

Customer service

Lifting heavy trays

Stand for long periods

Quick thinking

Conflict resolution

Multitasking

Job description

Radisson Blu Fargo is seeking a friendly, service-oriented server to connect the kitchen and guests, ensuring timely delivery of meals and a memorable dining experience. The role requires a positive attitude, the ability to stand for long periods, and the strength to lift heavy trays.

You will work in a full-time capacity with wage plus tips, and PM shift hours. The position offers full-time benefits, including health, dental, vision, and retirement options, with hotel discounts and growth