PM Security Officer

Omni Hotels & Resorts; Atlanta (GA); On-site; USD 34,000 - 44,000; Full time

Job summary

Omni Atlanta Hotel at Centennial Park is seeking a Loss Prevention Officer to ensure guest and staff safety and protect hotel assets. You will patrol the property, respond to calls, and investigate incidents, while maintaining documentation and confidentiality.

The role requires flexibility for day, evening, overnight shifts and weekend work in a luxury, service-focused environment. Associates enjoy training, mentoring and a dynamic work environment at Omni Atlanta Hotel in the Centennial Park

Qualifications

• Must be able to stand and walk for up to 8 hours per shift.
• Available for AM & PM shifts
• Must be able to communicate effectively by telephone, email, radio and reporting.
• Must have basic computer knowledge.
• Must have a valid driver's license with a driving record in good standing.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays.

Responsibilities

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls to assist guests and associates with safety, security and hotel operations.
• Initiate and follow-up with investigations of crimes against property and persons.
• Assist sick/injured guests or associates ensuring documentation and witnesses are recorded.
• Maintain accurate records including camera monitoring and shift activity logs.
• Escort and interact with guests needing privacy when entering/exiting the hotel.
• Monitor safety and fire alarm systems and assist in emergencies.

Skills

Observation skills

Communication

Safety procedures

Teamwork

Tools

First Aid/CPR certification

Job description

Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium.

Omni Atlanta Hotel at Centennial Park Luxurious comfort embraces pure style at the elegant, four-diamond Omni Hotel at Centennial Park. Located in the heart of downtown Atlanta within the bustling Centennial Park District, this luxury hotel treats you to views of the spectacular downtown skyline and picturesque Centennial Olympic Park. The Omni Atlanta Hotel at Centennial Park is connected to Philips Arena and the Georgia World Congress Center and is in close proximity to the Mercedes-Benz Stadium. Associates enjoy a fun, dynamic and exciting work environment, comprehensive training, and mentoring, along with the pride that comes from working for a company with a reputation of exceptional service. We embody a culture of respect, gratitude, and empowerment. If you are a friendly, motivated person, with a passion to serve, the Omni Atlanta Hotel at Centennial Park may be your perfect match! Loss Prevention (Security) OfficerOverview This team member will ensure the safety and tranquil stay of resort guests and employees, to enforce the policies and procedures of the hotel and to record in writing any assigned task. Prepare incident and accident reports accurately and in the format specified by the Director of Loss Prevention. Responsibilities

• Patrol hotel property to ensure the safety of guests and employees and to protect all hotel assets.
• Answer house calls to assist both guests and associates with respect to safety, security and hotel operations.
• Initiate and follow-up with all investigations of crimes committed against property and persons.
• Assist sick/injured guests or associates ensuring all documentation, reporting and witness statements have been completed within a timely manner.
• Initiate investigations, write incident and accident reports, monitor investigations to their timely conclusion and ensure appropriate follow-up with guests, visitors and employees, documenting all contacts.
• Maintain accurate records while performing basic duties including, but not limited to, camera monitoring, shift activity log, codebook and employee/guest interactions.
• Monitor/distribute visitor and vender access to the property by distributing visitor badges.
• Perform frequent bag checks for associates leaving the property.
• Escort and interact with special guests that need privacy when entering/exiting the hotel through heart of the house areas.
• Maintain confidentiality when dealing with sensitive guest or associate issues.
• Assist supervisor or director in checking alarm systems, safety and fire alarm systems and closely monitoring security of building doors, service areas, delivery areas and grounds.
• Assist hotel management in emergency situations by knowing all hotel safety procedures and leading/directing guests and associates to safety.
• Record, report and correct any unsafe conditions while patrolling hotel property.
• Maintain professional attitude and appearance.

Qualifications

• Must be able to stand and walk for up to 8 hours per shift.
• Available for AM & PM shifts
• Must be able to communicate effectively by telephone, email, radio and reporting.
• Must have basic computer knowledge.
• Must have reach various areas of the hotel/resort at a rapid pace if necessary.
• First Aid/CPR Certification is preferred.
• Must be able to remain calm and professional during stressful situations.
• Must have valid driver's license in with a driving record in good standing.
• Must be able to work a flexible schedule including day, evening, overnight shifts, weekends and holidays.

Omni Hotels & Resorts Is An Equal Opportunity/AA/Disability/Veteran Employer. The EEO Is The Law Poster Is Available Using The Following Link. EEOC is the Law Poster. Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.