PM Lounge Restaurant Server

Crescent Hotels & Resorts; Dallas (TX); On-site; USD 25,000 - 35,000; Full time

Job summary

An established industry player seeks enthusiastic individuals to join their team in providing exceptional guest service. This role involves greeting guests, taking orders, and ensuring a memorable dining experience. Ideal candidates will possess strong communication skills, a team-oriented mindset, and a commitment to maintaining high standards of service. Join a dynamic environment where your contributions will enhance guest satisfaction and foster a positive atmosphere. If you're passionate about hospitality and eager to make a difference, this opportunity is for you!

Qualifications

• Ability to communicate effectively in English.
• Must be a team player and assist co-workers.
• Ability to lift at least 30 lbs.

Responsibilities

• Greet and serve guests according to standards.
• Take and serve guest orders promptly.
• Operate the electronic cash register/P.O.S. system.

Skills

English Communication

Teamwork

Customer Service

Problem Solving

Education

High School Diploma

Job description

JOB OVERVIEW: Greet and serve the guests according to standards.

ESSENTIAL JOB FUNCTIONS:

1. Take and serve guest orders promptly and according to the service manual.
2. Do all necessary set-up and side work as assigned.
3. Answer any guest questions about the menu.
4. Operate the electronic cash register/P.O.S. system (where applicable).
5. Check food before serving it to guests to ascertain correct appearance, temperature, and portions.
6. Perform any other job-related duties as assigned.

REQUIRED SKILLS AND ABILITIES:

Must have the ability to communicate in English. Self-starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests. Must be willing to “pitch-in” and help co-workers with their job duties and be a team player. Must be able to withstand prolonged periods of standing and/or walking. Ability to lift at least 30 lbs.

PERFORMANCE STANDARDS:

Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality, and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job, and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent Hotels & Resorts. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

NOTE:

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive. They represent the typical elements and criteria necessary to perform the job successfully. Other job-related duties may be assigned by the supervisor.

This description is subject to change at the sole discretion of the Company and does not create an employment contract, implied or otherwise; each associate remains, at all times, an “at-will” employee.

Qualifications

Skills

Behaviors

Motivations:

Education

Experience

Licenses & Certifications

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.