PM Barista

LOREN AT LADY BIRD LAKE EMPLOYER LLC; Austin (TX); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k) with company match

Medical, Dental, Vision

Paid Holidays

Employee Meal

Free Bus Passes

Dining discounts

Job summary

The Loren Hotel Austin seeks an experienced Barista to join its café team on a full-time basis. You will craft high-quality beverages, deliver exceptional service, and support dining operations within a luxury property by Lady Bird Lake. Must be fluent in English and able to manage cash with accuracy.

Responsibilities include handling POS transactions, maintaining cleanliness, and upholding brand standards in a fast-paced environment while assisting the lead barista as needed.

Qualifications

• High school diploma or equivalent required.
• 1+ years barista experience in luxury hotel environment preferred.
• Fluent in English; excellent cash handling and customer service skills.

Responsibilities

• Develops enthusiastically satisfies customers at all times.
• Provides quality beverages consistently and maintains store standards.
• Models quality store operations and contributes to store profitability.
• Takes responsibility to learn lead barista duties and cash handling.
• Maintains a clean, professional appearance and courteous demeanor.

Skills

English proficiency

Cash handling

Customer service

POS systems

Multitasking

Teamwork

Education

High school diploma

Tools

Cash register / POS

Job description

About UsAt the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.We are Uncompromising by NatureWe are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.Our Full-time Eligible benefits include:Participation in 401(k) with company match of up to 4%*Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital IndemnityPaid PTOPaid HolidaysPaid Maternity/Paternity LeaveEmployee Assistance Program*Complimentary Employee Meal*Complimentary Bus Passes*50% off Dining in Nido*Recognition Programs, Incentives and Celebrations**Benefits available to Part time AssociatesThis position is full-time, averaging 30 or more hours per week. Availability on weekends and holidays is needed.Job Summary/ResponsibilitiesThe Barista is the foundation of the café and is responsible for honoring every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers, who are the reason for our business. Some of the key duties and responsibilities include:Develops enthusiastically satisfies customers all the time.Provides quality beverages consistently for all customersModels quality store operationsContributes to store profitabilityTakes responsibility to learn all aspects of the lead barista positionAlways presents a clean and professional appearance.Maintains a friendly, cheerful and courteous demeanor at all times.Other ResponsibilitiesAll other duties as assigned, requested or deemed necessary by leadership.Supervisory DutiesNoneCore CompetenciesDrawn from our core values, each competency is built upon a set of basic behaviors that are shared by all associates, regardless of role which include:Integrity and RespectCommunicationInnovationTeamwork and RelationshipsHospitalityJob ExcellenceWork Days - Sunday and Monday PMEducation/Formal TrainingHigh school or equivalentTABC CertificationFood Handler CertificationExperience1+ years barista experience in luxury hotel environment, preferred.Knowledge/SkillsMust have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills.Must be fluent in oral and written English.Must be able to operate computer, calculator, and telephone keyboards, for cash handling and paperwork processing.Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.Physical DemandsThe physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.Bending/kneeling -ability to bend to lower level cabinets and lift trays.Mobility -maneuver in narrow areas and between seated guests.Continuous standing required to service guest functions; 100% of the time scheduled.Climbing approximately 12 steps 20% of 8 hours.Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and be able to communicate both verbally and in writing.Must be highly organized and able to pay attention to sound and sight details in crowded and noisy situations, particularly when handling multiple tasks.Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.Ability to accurately count cash. Ability to operate cash register.EnvironmentPhysically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift.95% work indoors