PM Barista

The Loren at Lady Bird Lake; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

401(k) match up to 4%

Medical, dental, vision, FSA/LTD/Life

Paid PTO and holidays

Paid maternity/paternity leave

Employee meal program

Job summary

The Loren at Lady Bird Lake in Austin, TX is seeking a Barista to expertly craft beverages and deliver exceptional guest service in our luxury hotel cafe. This full-time role requires weekend availability, a positive attitude, and professional presentation within an upscale setting.

We offer comprehensive benefits, competitive hourly pay, and opportunities to grow within a renowned hospitality group. Join our team and help create memorable experiences for guests in a premier Austin locale.

Qualifications

• High school diploma or equivalent.
• TABC Certification required.
• Food Handler Certification required.

Responsibilities

• Develops enthusiastically satisfies customers all the time.
• Provides quality beverages consistently for all customers.
• Models quality store operations.
• Contributes to store profitability.
• Takes responsibility to learn all aspects of the lead barista position.
• Always presents a clean and professional appearance.
• Maintains a friendly, cheerful and courteous demeanor.

Skills

Fluent English

Cash handling

Customer service

Education

High school diploma or equivalent

TABC Certification

Food Handler Certification

Tools

Cash register systems

Calculator

Computer

Job description

Job Details

Job Location: AUSTIN, TX 78704

Salary Range: $15.00 Hourly

Job Shift: Any

About Us

At the cornerstone of Ladybird Lake and the Austin Skyline, the internationally recognized best in class Luxury Hotel Group, The Loren Hotel will bring a level of understated luxury and sophistication to Austin.

With its unparalleled views of Lady Bird Lake and the Austin skyline, The Loren invites discerning residents and guests to experience the ultimate in understated luxury and curated Austin culture. Our modern hotel rooms, impeccable service, and exclusive amenities offer the perfect complement to our indoor-outdoor environment, uniquely set within Austin’s most beloved green space.

We are Uncompromising by Nature

We are here for those who question the ordinary. Who shun the mundane, the dull and the blunt. The risk-takers, the tree-shakers, the trail-makers. Those who believe in more, in further, and better. Who won’t settle for second, or for “good enough?” or “nearly there?” Who will get to their feet and not be shaken by doubters. Not afraid to be one of the curious minds. Who will talk of the world with elegance and charm. Knowing of its beauty, its delicate place. Yet embrace those things that bring us on. Art, food, wine, and song. Find us, united by a love for life. Its zest, its zing… its unpredictable turns. Join our commitment, our passion, and flair. Free spirits with soul.

Our Full-time Eligible benefits include:

• Participation in 401(k) with company match of up to 4%*
• Medical with 0 deductible/0 co-pay options/Dental/Vision/FSA/STD/LTD/Life and AD&D/Hospital Indemnity
• Paid PTO
• Paid Holidays
• Paid Maternity/Paternity Leave
• Employee Assistance Program*
• Complimentary Employee Meal*
• Complimentary Bus Passes*
• 50% off Dining in Nido*
• Recognition Programs, Incentives and Celebrations*

*Benefits available to Part time Associates

This position is full-time, averaging 30 or more hours per week. Availability on weekends and holidays is needed.

Job Summary/Responsibilities

The Barista is the foundation of the café and is responsible for honoring every customer by providing excellent customer service and a high-quality product. The Barista is a true professional that displays a positive attitude at all times to ensure the return of our customers, who are the reason for our business.

Some of the key duties and responsibilities include:

• Develops enthusiastically satisfies customers all the time.
• Provides quality beverages consistently for all customers
• Models quality store operations
• Contributes to store profitability
• Takes responsibility to learn all aspects of the lead barista position
• Always presents a clean and professional appearance.
• Maintains a friendly, cheerful and courteous demeanor at all times.

Other Responsibilities

• All other duties as assigned, requested or deemed necessary by leadership.

Supervisory Duties

None

Core Competencies

• Integrity and Respect
• Communication
• Innovation
• Teamwork and Relationships
• Hospitality
• Job Excellence

Qualifications

Work Days - Sunday and Monday PM

Education/Formal Training

• High school or equivalent
• TABC Certification
• Food Handler Certification

Experience

1+ years barista experience in luxury hotel environment, preferred.

Knowledge/Skills

• Must have high school graduate level mathematical aptitude, know standard cash handling procedures and knowledge of computerized cash register systems.
• Must have experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
• Must be fluent in oral and written English.
• Must be able to operate computer, calculator, and telephone keyboards, for cash handling and paperwork processing.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Must be highly organized and able to pay attention to minute written and verbal details, particularly when performing multiple tasks.

Physical Demands

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Lifting trays, dish racks, glass racks, etc. 20 -40 lbs. Pushing carts, Queen Marys, hotbox, portable bar 50 -100 lbs. Carrying trays, dish racks, glass racks, etc. 20 -40 lbs.
• Bending/kneeling -ability to bend to lower level cabinets and lift trays.
• Mobility -maneuver in narrow areas and between seated guests.
• Continuous standing required to service guest functions; 100% of 10 hours scheduled.
• Climbing approximately 12 steps 20% of 8 hours.
• Must be able to perform multiple tasks at one time, must be able to follow verbal and written instruction in English, and must be highly organized and able to pay attention to minute written and verbal details.
• Must be able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
• Ability to accurately count cash. Ability to operate cash register.

Environment

Physically strenuous -prolonged standing, walking, lifting and carrying throughout entire shift.

95% work indoors