Plumbing Trade Manager Service

Cool Today - Cooling, Plumbing, Electrical; Charleston (SC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Weekly pay

Health, Dental and Vision Insurance

Paid Life Insurance

401k with company match

Paid vacation and holidays

Company take-home service vehicles and

Company issued phones and tablets

Employee referral bonuses

Training & development

Job summary

C&C Myers Heating, Cooling Plumbing & Electric is seeking a self-motivated Plumbing Manager to lead our plumbing team, drive sales, and ensure exceptional customer service in Charleston, SC. You’ll oversee a group of professional service plumbers, manage resources, and guide operations to tighten efficiency.

If you’re a proven leader with strong data-analysis, communication, and problem-solving skills, join us to shape a dynamic service culture and help grow our plumbing business.

Qualifications

• 5+ years of plumbing experience with at least 2 years in a plumbing leadership role.
• Strong customer service skills and ability to drive value for customers.
• Ability to analyze data to identify trends and drive decisions.
• Excellent written and verbal communication, and presentation skills.
• Ability to manage multiple tasks and staff scheduling.
• Proven ability to align teams with company values and safety procedures.

Responsibilities

• Supervise all Plumbing activities.
• Hire, train, and lead Plumbing team members.
• Cultivate a sales-focused culture delivering value to customers.
• Manage P&L and department revenue/GP targets.
• Conduct coaching and performance reviews.
• Oversee dispatchers and ensure techs dispatch correctly.
• Create technician work schedules.
• Review and approve department payroll.
• Handle customer requests and resolve concerns.
• Maintain a positive work environment and enforce policies.

Skills

Leadership

Customer service

Data analysis

Communication

Problem solving

Time management

Tools

Office software

Job description

C&C Myers Heating, Cooling Plumbing & Electric is the market leader in Plumbing, Electrical and HVAC. We are seeking a self-motivated individual to join our growing and dedicated Plumbing team as a Plumbing Manager! Step into a pivotal leadership role with our dynamic team as a Plumbing Manager for C&C Myers. This exciting opportunity is perfect for a plumbing expert with a flair for management and a passion for driving sales. You will be at the helm of our operations, ensuring we deliver exceptional and efficient services that delight our customers. With your industry knowledge, you’ll lead a team of professional service plumbers, manage resources, and propel our success. If you’re a proactive problem solver with a proven track record in service management, we want to hear from you. Join us and elevate your career while steering our plumbing services to new heights!

What You’ll Do

• Supervise all Plumbing activities.
• Hire, Train, and Lead Plumbing Team Members
• Cultivate a dynamic, ethical Sales Culture that is hyper focused on delivering value to customers
• Manage a P&L; responsible for department hitting revenue and gross operating profit budget targets
• Conduct regular individual and departmental coaching and Performance Reviews
• Oversee department dispatchers and ensure right techs get sent to right calls
• Create technician work schedule
• Review and approve department payroll
• Handle all Customer related Requests, Concerns, etc.
• Create, Establish and Maintain a positive Work Environment
• Hold team accountable to company policies and procedures.

What You Need

• At least 5 years of Plumbing experience, 2 years minimum managing a plumbing team
• Exceptional customer service skills
• Ability to analyze data for trends, devise creative solutions, exercise independent judgment, and make appropriate decisions that impact outcomes
• Keen ability to work accurately, efficiently, and manage multiple tasks
• Proven ability to gain the buy-in of teams to company values, safety procedures, and overall policies
• Must be familiar with using technology systems in an office environment.
• Excellent oral and written communication, interpersonal, and presentation skills.

What We Offer

• Plenty of advancement opportunities
• Weekly pay
• Health, Dental and Vision Insurance
• Paid Life Insurance
• 401k plus a company match
• Paid vacation, company paid holidays and paid birthdays as well as paid parental leave
• New take-home service vehicles, fully stocked, company issued phones and tablets
• Employee referral bonuses
• Continued training and developmen