Plumbing Solutions Consultant

@ Central Plumbing; Humble (TX); On-site; USD 90,000 - 110,000; Full time

Job summary

Central Plumbing seeks an experienced Plumbing Advisor to conduct in-home consultations, assess customer needs, diagnose issues, and present transparent repair or replacement options. You will prepare estimates, build trust with homeowners and business decision-makers, and guide them to the best solutions with strong negotiation and closing skills.

The role emphasizes delivering exceptional customer experience, meeting revenue goals, and collaborating with technicians and office staff to ensure

Qualifications

• Extensive residential plumbing knowledge and experience.
• Strong understanding of commercial plumbing preferred.
• Proven sales and closing experience, including high-ticket plumbing solutions.
• Excellent communication and customer-service skills.
• Valid driver's license and reliable transportation.
• Texas plumbing license required for applicable plumbing work.

Responsibilities

• Conduct in-home plumbing consultations and assess customer needs.
• Diagnose plumbing issues and recommend appropriate solutions.
• Present repair and replacement options clearly and professionally.
• Prepare and present estimates and proposals.
• Build trust and strong relationships with customers.
• Handle objections, negotiate, and close sales.
• Follow up on estimates and sales opportunities.
• Identify additional plumbing opportunities while maintaining a customer-first approach.
• Work closely with technicians, installers, dispatch, and office staff.
• Maintain accurate customer and sales information.
• Meet sales, revenue, closing, and customer-service goals.
• Represent the company with professionalism and integrity.

Skills

Residential plumbing knowledge

Sales experience

Negotiation

Communication skills

Customer service

Driver's license

Texas plumbing license

Job description

Central Plumbing seeks an experienced Plumbing Advisor to conduct in-home consultations, assess customer needs, diagnose issues, and present transparent repair or replacement options. You will prepare estimates, build trust with homeowners and business decision-makers, and guide them to the best solutions with strong negotiation and closing skills.

The role emphasizes delivering exceptional customer experience, meeting revenue goals, and collaborating with technicians and office staff to ensure