Plumbing & Sewer Operations Lead

Bonfe Plumbing, Heating & Air Service, Inc.; South Saint Paul (MN); On-site; USD 34,000 - 48,000; Full time

Benefits offered by this job

Medical and Dental benefits

401k with employer match

Paid time off

Uniforms + shoe allowance

Paid training and career development

Job summary

Bonfe Plumbing, Heating & Air Service, Inc. is seeking an organized, proactive Operations Coordinator to keep our plumbing and sewer teams moving forward in St. Paul.

You will work with the Senior Director of Plumbing & Drains and department leaders to coordinate projects, maintain reporting, and improve communication. This role requires at least two years in operations support or project coordination. We offer a starting wage of $25–$35 per hour, medical and dental benefits, 401k with employer

Qualifications

• At least two years of experience in operations support, project coordination, administration, or leadership support.
• Exceptional organization, technical skills, and follow-through.
• Strong written and verbal communication skills.
• Experience with managers and following up on overdue commitments.

Responsibilities

• Track leadership commitments, department action items, and deadlines.
• Monitor EOS Rocks, major initiatives, and project progress.
• Follow up with leaders to ensure commitments are completed.
• Maintain department scorecards, dashboards, and KPI reports.
• Track ride-alongs, training, coaching activities, and other performance measures.
• Coordinate department projects from kickoff through completion.
• Identify delays, missing information, and potential roadblocks.
• Prepare meeting agendas, take notes, and distribute action items.
• Coordinate communication between leaders and departments.
• Help route and coordinate customer escalations.
• Maintain SOPs, workflows, and department documentation.
• Support department recognition, contests, training, and special initiatives.

Skills

Operations coordination

Project coordination

Reporting KPI

Communication

Multitasking

Spreadsheet skills

Tools

ServiceTitan

EOS

Dashboards

KPI reporting

Job description

Bonfe Plumbing, Heating & Air Service, Inc. is seeking an organized, proactive Operations Coordinator to keep our plumbing and sewer teams moving forward in St. Paul.

You will work with the Senior Director of Plumbing & Drains and department leaders to coordinate projects, maintain reporting, and improve communication. This role requires at least two years in operations support or project coordination. We offer a starting wage of $25–$35 per hour, medical and dental benefits, 401k with employer