Plumbing Service Technician: Growth, Benefits, Flexible Hours

Advantage; Stillwater (OK); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off

Job summary

Advantage in Stillwater, OK seeks a Plumbing Service and Install Technician to handle service, maintenance, inspection, and repair of residential plumbing systems. You'll diagnose issues, discuss options with homeowners, and perform installations and repairs with a focus on safety and quality.

The role requires 2+ years in residential plumbing, strong customer service, and the ability to communicate pricing clearly. A JM license is preferred.

Qualifications

• 2+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration.
• Strong customer service and interpersonal communication skills.
• Ability to provide repair versus replacement options to customers.
• Knowledge of drain machines, camera, and locator equipment.

Responsibilities

• Execute effective troubleshooting techniques to identify root causes of plumbing issues, including leak detection.
• Perform timely and accurate repairs to resolve plumbing and drain issues.
• Explain to the customer what service you are performing and give exact prices & gain approval before doing the work.
• Establish customer rapport to sell the right products and services for the customer's needs.
• Install, repair, and maintain plumbing systems, equipment, and fixtures.
• Ensure compliance with local plumbing codes and regulations.
• Educate and assist customers in choosing the best finance options and maintenance plans.
• Maintain detailed records of services, including documenting pictures of before and after services.

Skills

Customer service

Interpersonal communication

Explain options & pricing

Education

High School Diploma or GED

Tools

Drain machines

Drain camera

Locator equipment

Job description

Advantage in Stillwater, OK seeks a Plumbing Service and Install Technician to handle service, maintenance, inspection, and repair of residential plumbing systems. You'll diagnose issues, discuss options with homeowners, and perform installations and repairs with a focus on safety and quality.

The role requires 2+ years in residential plumbing, strong customer service, and the ability to communicate pricing clearly. A JM license is preferred.