Plumbing Service Technician — Grow with a Rewarding Team

Advantage Plumbing, Heating, Cooling and Electrical

Stillwater (OK)

On-site

USD 70,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical Insurance

401(k) Matching

Paid Holidays

PTO

Job summary

Advantage Plumbing, Heating, Cooling and Electrical is seeking Plumbing Service and Install Technicians to handle service, maintenance, inspection, operation, and repair of residential plumbing systems in Stillwater, OK. You will diagnose problems, discuss options with homeowners, and perform installations and repairs to sinks, water heaters, toilets, and other fixtures.

Responsibilities include accurate repairs, price explanations, customer rapport, and ensuring code compliance.

Qualifications

2+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing, water heaters, tankless, and filtration.
JM License (preferred).
Strong customer service and interpersonal communication skills.
Ability to provide repair versus replacement options to customers.
Knowledge of drain machines, camera, and locator equipment.
Knowledgeable and skilled in the safe use and maintenance of required tools.
High School Diploma or GED.
Clean driving record.
Basic computer skills, ability to use an iPad to document work.
Ability to speak, read, and write fluently in English.

Responsibilities

Execute effective troubleshooting techniques to identify root causes of plumbing issues, including leak detection.
Perform timely and accurate repairs to resolve plumbing and drain issues.
Always explain to the customer what service you are performing and give exact prices & gain approval before doing the work.
Establish customer rapport to sell the right products and services for the customer's needs and wants.
Install, repair, and maintain plumbing systems, equipment, and fixtures.
Ensure compliance with local plumbing codes and regulations.
Educate and assist customers in choosing the best finance options and maintenance plans.
Show yourself as professional and knowledgeable to win new referrals and repeat business.
Maintain your truck so that it is always neat and clean on the inside and outside.
Work alongside Customer Service and Dispatch team to ensure overall success of the business.
Maintain detailed records of services, including documenting pictures of before and after services have been completed.
Always be safety conscious both on the job and while driving.
Participate actively in all training exercises, morning meetings and retreats.
Train and mentor apprentices to ensure quick, accurate repairs and installations.