Plumbing Service Technician: Growth, Benefits, Flexible Hours

Hi-Tech Plumbing

Moore (OK)

On-site

USD 52,000 - 76,000

Full time

14 days+

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Benefits offered by this job

Medical, Prescription, Dental, Vision

Disability and Term Life Insurance

Matching 401(k)

Paid Holidays

Paid Time Off (PTO)

Job summary

Hi-Tech Plumbing is seeking skilled Plumbing Technicians to perform service, maintenance, inspection and repair of residential plumbing systems. You will diagnose issues, communicate options, and perform installations and repairs while ensuring safety and compliance with codes.

The role emphasizes customer communication, detailed record-keeping, and mentoring apprentices, with on-going training and benefits offered.

Qualifications

3+ years of experience with diagnostic troubleshooting, repair, and maintenance of residential plumbing
JM License (required)
Strong customer service and interpersonal communication skills
Ability to provide repair versus replacement options to customers
Knowledge of drain machines, camera, and locator equipment
Knowledgeable and skilled in the safe use and maintenance of required tools
High School Diploma or GED
Clean driving record
Basic computer skills, ability to use an iPad to document work
Ability to speak, read, and write fluently in English

Responsibilities

Execute effective troubleshooting techniques to identify root causes of plumbing issues, including leak detection
Perform timely and accurate repairs to resolve plumbing and drain issues
Explain to the customer what service you are performing and give exact prices & gain approval before doing the work
Establish customer rapport to sell the right products and services for the customer's needs and wants
Install, repair, and maintain plumbing systems, equipment, and fixtures
Ensure compliance with local plumbing codes and regulations
Educate and assist customers in choosing the best finance options and maintenance plans
Show yourself as professional and knowledgeable to win new referrals and repeat business
Maintain your truck so that it is always neat and clean on the inside and outside
Work alongside Customer Service and Dispatch team to ensure overall success of the business
Maintain detailed records of services, including documenting pictures of before and after services
Always be safety conscious both on the job and while driving
Participate actively in all training exercises, morningmeetingsand retreats
Train and mentor apprentices to ensure quick,accuraterepairs and installations