Plumbing Service Technician

Go Green Plumbing LLC; Greensboro (NC); On-site; USD 45,000 - 60,000; Full time

Job summary

A plumbing service provider in Greensboro is seeking a skilled technician to diagnose and repair residential plumbing systems. This role involves guiding customers in informed decision-making and achieving service excellence. Candidates should possess knowledge of plumbing codes, strong communication skills, and a desire to improve continually. The position offers opportunities for professional growth and emphasizes customer satisfaction.

Qualifications

• Diagnose and repair residential plumbing systems.
• Develop a proven track record in plumbing tasks.
• Maintain a clean and organized work environment.

Responsibilities

• Ensure highest level of customer satisfaction in repairs.
• Guide customers through service options.
• Achieve and exceed service goals.

Skills

Knowledge of local plumbing codes

Soldering

Pipe threading

Fixture installation

Gas leak testing and repair

Strong verbal and written communication

Organizational skills

Job description

Description

The Role

Diagnose and repair residential plumbing systems and lead customers to informed and confident buying decisions.

Responsibilities

• Diagnose and repair residential plumbing systems, ensuring the highest level of customer satisfaction.
• Guide customers through their service options, helping them make informed and confident decisions about products and services.
• Offer expert advice on finance options and maintenance plans to best suit the customer's needs.
• Achieve and exceed goals by establishing strong customer rapport and securing repeat business through exceptional service.
• Collaborate with our customer service and dispatch teams to enhance business success.
• Maintain an organized, clean work environment and a well-stocked vehicle to ensure efficiency and professionalism.
• Engage in continuous learning through participation in training sessions, morning meetings, and company retreats.
• Mentor and train apprentices, contributing to the skill development and efficiency of our future workforce.

Requirements

Competencies for Success

• Knowledge of local plumbing codes and ability to make on-the-job applications.
• Develop proven track record in soldering, pipe threading, fixture installation, gas leak testing and repair.
• Continued education and training.
• Clean, safe driving record.
• Highly organized with exceptional follow-through abilities.
• Strong verbal and written communications.
• High integrity with advanced social skills and ability to make solid connections.
• Strong desire to be a better technician tomorrow than you are today.
• Competitive individual contributor who also loves to win as a team.