Plumbing Service Technician — Growth, Benefits & Impact

TurnPoint Services; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Paid parental leave

PTO

Company-paid holidays

Life and disability insurance

Accident insurance

Critical illness coverage

Hospital indemnity coverage

Pet insurance (voluntary)

Job summary

Home Comfort Experts, part of TurnPoint Services, seeks an experienced Plumbing Service Technician to diagnose, repair, and install residential and light commercial plumbing systems. You will work on water lines, drains, fixtures, and water heaters while prioritizing safety and customer satisfaction.

The role requires strong problem-solving abilities, excellent communication, and physical stamina to lift up to 100 lbs and access tight spaces.

Qualifications

• 3+ years of plumbing service or installation experience (residential or light commercial).
• Working knowledge of plumbing codes, materials, and repair techniques.
• Strong problem-solving and diagnostic abilities.
• Excellent communication and customer service skills.
• Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas.

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding system issues, repair options, and recommendations.
• Maintain accurate service tickets, inventory, and job documentation.
• Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery.
• Follow all company policies and safety procedures on every job site.

Skills

Plumbing experience

Codes knowledge

Problem-solving

Communication

Physical stamina

Driver's license

Education

Plumber apprentice or journeyman license preferred

Job description

Home Comfort Experts, part of TurnPoint Services, seeks an experienced Plumbing Service Technician to diagnose, repair, and install residential and light commercial plumbing systems. You will work on water lines, drains, fixtures, and water heaters while prioritizing safety and customer satisfaction.

The role requires strong problem-solving abilities, excellent communication, and physical stamina to lift up to 100 lbs and access tight spaces.