Plumbing Service Technician: Diagnostics & Installations

TurnPoint Services; Fort Wayne (IN); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) with company match

Paid parental leave

PTO

Holidays

Job summary

Home Comfort Experts, part of TurnPoint Services, is seeking an experienced Plumbing Service Technician to diagnose, repair, and install plumbing systems in residences and light commercial settings. The ideal candidate will follow safety codes, communicate clearly with customers, and work with a team to deliver reliable service.

Applicants should have 3+ years of plumbing experience, knowledge of codes, and the ability to lift up to 100 lbs.

Qualifications

• 3+ years of plumbing service or installation experience (residential or light commercial).
• Working knowledge of plumbing codes, materials, and repair techniques.
• Strong problem-solving and diagnostic abilities.
• Excellent communication and customer service skills.
• Ability to lift up to 100 lbs and work in attics, crawlspaces, and confined areas.
• Valid driver’s license with a clean driving record.
• Plumbing apprentice or journeyman license preferred (as required by local jurisdiction).
• Backflow, tankless, or water treatment experience a plus.

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding system issues, repair options, and recommendations.
• Maintain accurate service tickets, inventory, and job documentation.
• Work collaboratively with dispatch, supervisors, and other technicians to ensure efficient scheduling and quality service delivery.
• Follow all company policies and safety procedures on every job site.

Skills

Plumbing service experience

Diagnostics

Customer service

Code knowledge

Manual lifting

Valid driver's license

Backflow/tankless experience

Education

Plumbing apprentice or journeyman license

Job description

Home Comfort Experts, part of TurnPoint Services, is seeking an experienced Plumbing Service Technician to diagnose, repair, and install plumbing systems in residences and light commercial settings. The ideal candidate will follow safety codes, communicate clearly with customers, and work with a team to deliver reliable service.

Applicants should have 3+ years of plumbing experience, knowledge of codes, and the ability to lift up to 100 lbs.