Plumbing Technician — Growth, Training & Top Benefits

TurnPoint Services; City of Rochester (NY); On-site; USD 28,000 - 55,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

401(k) with company match

Paid parental leave

PTO and company-paid holidays

Life and disability insurance

Job summary

TurnPoint Services is seeking an experienced Plumbing Technician to diagnose, repair, and install residential and light commercial systems. The ideal candidate combines strong technical skills with safety-minded customer service to ensure top-quality work on every job.

Responsibilities include diagnosing leaks, installing piping and water heaters, and maintaining thorough job documentation while adhering to local codes and safety standards.

Qualifications

• 3+ years of plumbing service or installation experience
• Working knowledge of plumbing codes, materials, and repair techniques
• Strong problem-solving and diagnostic abilities
• Excellent communication and customer service skills
• Ability to lift up to 100 lbs and access attics/crawlspaces
• Valid driver’s license with clean record
• Plumbing license/apprenticeship preferred per jurisdiction
• Backflow, tankless, or water treatment experience a plus

Responsibilities

• Diagnose, repair, and maintain plumbing systems including water lines, drain lines, fixtures, faucets, valves, and water heaters.
• Perform installations and replacements of piping, fixtures, and appliances in compliance with local codes and safety standards.
• Troubleshoot and repair leaks, clogs, low water pressure, and other plumbing issues.
• Install, service, and repair tankless and conventional water heaters.
• Conduct inspections and preventive maintenance on plumbing systems.
• Provide clear communication to customers regarding system issues and options.
• Maintain accurate service tickets, inventory, and job documentation.
• Collaborate with dispatch, supervisors, and other technicians for efficient scheduling and quality service.

Skills

Plumbing service

Codes & standards

Diagnostics

Customer service

Physical ability

Driver's license

Plumbing license preferred

Education

Plumbing license or apprenticeship

Job description

TurnPoint Services is seeking an experienced Plumbing Technician to diagnose, repair, and install residential and light commercial systems. The ideal candidate combines strong technical skills with safety-minded customer service to ensure top-quality work on every job.

Responsibilities include diagnosing leaks, installing piping and water heaters, and maintaining thorough job documentation while adhering to local codes and safety standards.